Evening Front Desk Agent: Guest Experience Maestro

Aimbridge-Hospitality; Watford City (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Disability Insurance

Life/AD&D

Paid Time Off

Employee Assistance

401k

Job summary

The Inn at Hunters Run is seeking a Front Desk Agent in Watford City, ND. You will be the face of the hotel, delivering warm welcomes, efficient check-ins, and courteous farewells.

Hours are 3pm-11pm with rotating weekends. The role requires guest service excellence, clear communication, and ability to multitask across reservations and front-desk duties. Competitive benefits apply after an introductory period.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest service at front desk to create memorable stays.
• Communicate clearly with guests and team members to ensure smooth operations.
• Think quickly to resolve issues and turn challenges into positive outcomes.
• Manage reservations, check-ins and check-outs while handling financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Hotel software familiarity

Job description

The Inn at Hunters Run is seeking a Front Desk Agent in Watford City, ND. You will be the face of the hotel, delivering warm welcomes, efficient check-ins, and courteous farewells.

Hours are 3pm-11pm with rotating weekends. The role requires guest service excellence, clear communication, and ability to multitask across reservations and front-desk duties. Competitive benefits apply after an introductory period.