Evening Food & Beverage Supervisor — Lead the Night Shift

Wilderness Resort; Northern (KY); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Benefits

Amenity access

Job summary

Wilderness Resort in Wisconsin Dells, WI is seeking a PM Food & Beverage Supervisor to lead a fast-paced team and ensure top-notch service. This full-time role requires night and weekend availability and may require additional certifications.

The position reports to the Sr. Food & Beverage Manager and involves staff supervision, training, scheduling, and maintaining Wilderness Resort standards for quality and guest satisfaction.

Qualifications

• Experience in hospitality or food & beverage is preferred.
• Ability to supervise staff and manage shifts.
• Excellent communication with guests and team.

Responsibilities

• Supervise staff including training, discipline, scheduling and monitoring performance to ensure service standards.
• Greet and inform guests and team members of specials and new items.
• Ensure restaurants adhere to Wilderness Resort standards and cleanliness.
• Address guest concerns and resolve them promptly.
• Collaborate with Sr. Food & Beverage Manager on issues/feedback.
• Oversee nightly shifts; master duties of bartender, server, busser, hostess, dishwasher.
• Assist with overseeing the rest of the Food & Beverage Department as F&B Supervisor on Duty.
• Handle product ordering and inventory for the outlet.

Skills

Customer service

Staff supervision

Shift leadership

Guest satisfaction

Job description

Wilderness Resort in Wisconsin Dells, WI is seeking a PM Food & Beverage Supervisor to lead a fast-paced team and ensure top-notch service. This full-time role requires night and weekend availability and may require additional certifications.

The position reports to the Sr. Food & Beverage Manager and involves staff supervision, training, scheduling, and maintaining Wilderness Resort standards for quality and guest satisfaction.