Evening Field Service Manager – Security Ops

Citadel Security USA; Denver (CO); On-site; USD 34,000 - 49,000; Full time

Job summary

Citadel Security USA is seeking a Field Service Manager to oversee evening operations across multiple Denver locations. This leadership role guides Field Supervisors and Security Officers, ensures posts are staffed, and that client requirements and post orders are followed with consistent service.

You will conduct site inspections, manage scheduling, monitor performance, and communicate with clients and district leadership.

Qualifications

• High school diploma or GED required.
• At least three years of progressive experience in business/operations or security-related operations.
• Experience supervising employees or managing operational performance.
• Strong leadership and people-management abilities.
• Excellent verbal and written communication skills.
• Ability to travel between assigned locations and conduct field inspections.
• Ability to work independently while maintaining communication with district leadership.

Responsibilities

• Direct daily security activities across assigned locations during the evening shift.
• Supervise Field Supervisors and other assigned security personnel.
• Conduct routine and unannounced site inspections to evaluate officer performance and post compliance.
• Review attendance, staffing levels, response activity, and other operational indicators.
• Confirm officers understand and follow post orders, client instructions, and company procedures.
• Adjust staffing and field resources when operational conditions change.
• Identify service gaps and take timely steps to correct them.
• Support coverage of open posts when staffing conditions require management assistance.

Job description

Citadel Security USA is seeking a Field Service Manager to oversee evening operations across multiple Denver locations. This leadership role guides Field Supervisors and Security Officers, ensures posts are staffed, and that client requirements and post orders are followed with consistent service.

You will conduct site inspections, manage scheduling, monitor performance, and communicate with clients and district leadership.