Evening Facility Manager, Part-Time + Flexible Schedule

City Wide of Atlanta; Marietta (GA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Paid time off

Job summary

City Wide Facility Solutions in the Metro Atlanta area is seeking a Night Manager for a part-time evening shift. You will assist with contract compliance for building maintenance services and maintain relationships with Independent Contractors.

You will review scopes of work, ensure QA, communicate with the Facility Services Manager, assign IC work, handle inspections and client requests, and uphold City Wide policies.

Qualifications

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Must be innovative and strive for continuous process improvement.
• CRM experience preferred.

Responsibilities

• Develop and maintain productive working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
• Review the scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with the Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting the service level agreement.
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
• Execute City Wide’s New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper use.
• Other duties as necessary.

Skills

Excellent communication

Strong planning and organization

Attention to detail

Education

High school diploma or equivalent

Tools

CRM (Customer Relationship Management)

Job description

City Wide Facility Solutions in the Metro Atlanta area is seeking a Night Manager for a part-time evening shift. You will assist with contract compliance for building maintenance services and maintain relationships with Independent Contractors.

You will review scopes of work, ensure QA, communicate with the Facility Services Manager, assign IC work, handle inspections and client requests, and uphold City Wide policies.