Evening EVS Tech II: Healthcare Cleaning

Northwestern Medicine group; DeKalb (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Northwestern Medicine in DeKalb is seeking an Environmental Services Technician II to maintain patient rooms, offices, public areas, and treatment spaces while following safety and isolation protocols. Shifts are 8 hours and on an as-needed basis to support staffing needs, with evening hours and weekend/holiday availability required.

Join a team focused on cleanliness, patient safety, and collaboration with hospital staff.

Qualifications

• Must follow oral and written instructions.
• Must communicate effectively with patients, visitors and staff.
• Must use the proper tracking and communication tools utilized by department.
• Must be able to work independently.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area
• Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner. Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area)
• Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Skills

Follow instructions

Effective communication

Independent worker

Job description

Northwestern Medicine in DeKalb is seeking an Environmental Services Technician II to maintain patient rooms, offices, public areas, and treatment spaces while following safety and isolation protocols. Shifts are 8 hours and on an as-needed basis to support staffing needs, with evening hours and weekend/holiday availability required.

Join a team focused on cleanliness, patient safety, and collaboration with hospital staff.