Evening Customer Service & Inventory Specialist

arcadiacold; El Mirage (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Arcadia Cold Storage and Logistics seeks a dedicated Customer Service associate for the El Mirage site. You will handle order entry, daily reports, and coordinate with Operations to fulfill customer requests.

Role emphasizes relationship building, accuracy in inventory and invoices, and timely communication. Monday–Friday, 3:00pm–11:30pm, with opportunities to contribute to process improvements.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• Strong sense of urgency and ability to meet deadlines.
• High level of attention to detail.
• Willingness to carry out procedures as directed.
• Understand and follow verbal instruction, written instruction, and company policies
• Comfortable working independently or as a team.

Responsibilities

• Develop and maintain customer relationships in a professional manner.
• Process hold/release of inventory.
• Review receipts/outbounds for accuracy.
• Invoice and verify accounts accurately and in a timely manner.
• Generate customer reports per customer request as needed.
• Verify inventory and notify customers of potential shortages.
• Ensuring electronic transactions are not failing.
• Coordinate with Operations on special customer requests, expediting when necessary.
• Serve as first point of contact to resolve customer issues.
• Maintain and file documentation in an organized and comprehensive way.
• Perform other duties and special projects as needed.

Skills

Customer service

Communication

Organization

MS Office

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Arcadia Cold Storage and Logistics seeks a dedicated Customer Service associate for the El Mirage site. You will handle order entry, daily reports, and coordinate with Operations to fulfill customer requests.

Role emphasizes relationship building, accuracy in inventory and invoices, and timely communication. Monday–Friday, 3:00pm–11:30pm, with opportunities to contribute to process improvements.