Evening Crisis Intervention Counselor (Phone & Chat)

HELPLINE CENTER; Sioux Falls (SD); On-site; USD 52,000 - 64,000; Full time

Job summary

Helpline Center in Sioux Falls, SD, seeks Mental Health Counselors to provide crisis intervention, brief counseling, and follow-up services to individuals contacting 988 in emotional distress. Counseling is offered via telephone, text, and web chat.

Requirements include a Master’s degree in counseling, social work, psychology, or related field (or ability to obtain within four weeks), plus strong oral and written communication skills. Independent and team work skills are essential.

Qualifications

• Master’s degree in counseling, social work, psychology, or related field required or ability to obtain Master's degree within four weeks of hire date
• Additional experience working in mental health counseling or mental health crisis strongly preferred
• Applicants must be comfortable working independently and as part of a team in a collegial group environment
• Strong oral and written language skills
• Working knowledge of computers and software programs, proficient keyboarding skills

Responsibilities

• Provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988
• Interact with clients by telephone, SMS text messaging, and/or web chat
• Hours for this role would be 12:30-10:30 pm Sunday-Wednesday; may qualify for shift differentials

Skills

Oral communication

Written communication

Teamwork

Independent work

Keyboarding

Computer literacy

Education

Master's degree in counseling, social work, psychology

Tools

Computers

Software proficiency

Job description

Helpline Center in Sioux Falls, SD, seeks Mental Health Counselors to provide crisis intervention, brief counseling, and follow-up services to individuals contacting 988 in emotional distress. Counseling is offered via telephone, text, and web chat.

Requirements include a Master’s degree in counseling, social work, psychology, or related field (or ability to obtain within four weeks), plus strong oral and written communication skills. Independent and team work skills are essential.