Evening Coverage Specialist — Real-Time Staffing

LE_001 New Narrative; Portland (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

New Narrative is seeking a Coverage Specialist in Portland, OR. You will respond to real-time staffing needs across licensed residential programs, maintaining availability and reliable transportation for designated shifts.

This role provides direct participant support and serves as a resource to staff on policies and procedures. You will work with on-call teams, support site operations, and help ensure safety, documentation, and program quality in a fast-paced, community-based setting.

Qualifications

• Must be 18 years or older and capable of emergency procedures.
• Active driver’s license required.

Responsibilities

• Respond to real-time staffing needs across Licensed Residential programs.
• Maintain scheduled availability and reliable transportation for shifts.
• Provide direct participant support per program expectations.
• Serve as a resource to staff regarding policies, documentation, and procedures.
• Support on-call staff and participate in routine shift duties and site operations.

Skills

Communication

Coordination

Crisis response

Teamwork

Education

High School Diploma/GED

Job description

New Narrative is seeking a Coverage Specialist in Portland, OR. You will respond to real-time staffing needs across licensed residential programs, maintaining availability and reliable transportation for designated shifts.

This role provides direct participant support and serves as a resource to staff on policies and procedures. You will work with on-call teams, support site operations, and help ensure safety, documentation, and program quality in a fast-paced, community-based setting.