Evening Conference Services Specialist

Compass Group USA; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Health Benefits

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Legal Services

Commuter Benefits

Employee Assistance Program

FSAs/Benefits

Job summary

Eurest, part of Compass Group USA, is hiring a Conference Services Attendant for Bank of America, Charlotte, NC. The role is full-time and part-time with hours 1:00 PM to 7:00 PM, Monday through Friday. Previous banquet room setup experience is preferred.

You will maintain meeting rooms, set up tables and chairs, manage AV basics, coordinate with clients, and assist with room readiness. The position offers a fixed pay rate of $18.00 per hour and an opportunity to join a diverse, global service

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Skills

Customer service

Houseman/porter experience

Microsoft Office

Communication skills

Organizational skills

Time management

Ability to lift up to 50 pounds

Tools

Microsoft Office

Job description

Eurest, part of Compass Group USA, is hiring a Conference Services Attendant for Bank of America, Charlotte, NC. The role is full-time and part-time with hours 1:00 PM to 7:00 PM, Monday through Friday. Previous banquet room setup experience is preferred.

You will maintain meeting rooms, set up tables and chairs, manage AV basics, coordinate with clients, and assist with room readiness. The position offers a fixed pay rate of $18.00 per hour and an opportunity to join a diverse, global service