Evening Concierge — Senior Living & Guest Services

Hillcrest Health & Living; Gretna (NE); On-site; USD 21,000 - 26,000; Part time

Job summary

Hillcrest Health & Living is seeking a friendly Concierge for Hillcrest Highlands of Gretna to assist residents, families, and visitors with personalized services, information, and daily needs in a senior living environment.

You will manage calls, coordinate with the Administrator and Marketing team, monitor security, perform light housekeeping tasks, and support multiple departments while maintaining a calm, professional demeanor during a fast-paced evening shift.

Qualifications

• High school diploma or equivalent required.
• One year of administrative office experience preferred.
• Knowledge of Microsoft Windows and Microsoft Office.
• Post-high school training or degree with a business emphasis preferred.
• Strong customer service, communication, and organizational skills.
• Ability to stay calm, flexible, and professional in stressful situations.
• Ability to lift up to 35 pounds and perform light housekeeping tasks.
• Ability to read, write, and speak English.

Responsibilities

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members.
• Assist residents with personalized services and daily needs.
• Manage incoming calls, visitors, and outside vendors.
• Support the Administrator and Marketing team with clerical and office management tasks.
• Maintain the shift Daily Activity Log.
• Monitor security cameras and complete security checks throughout common areas.
• Complete spa end-of-day checklist responsibilities.
• Assist with trash removal, laundry, and light housekeeping support as needed.
• Help keep the lobby, administrative areas, and theater clean and organized.
• Support Assisted Living, Memory Care, Environmental Services, and other departments as needed.
• Assist with setup and takedown of meeting rooms and Highlands Hall.

Skills

Customer service

Communication

Organization

Attention to detail

English proficiency

Education

High school diploma

Business emphasis/related postsecondary education

Tools

Microsoft Office

Microsoft Windows

Job description

Concierge – Hillcrest Highlands of Gretna

Location: Hillcrest Highlands of Gretna

Address: 10890 S. 208th Street, Gretna, NE 68028

Schedule: Monday - Friday 3:00pm to 11:00pm

Starting Pay: $15.50 + depending on experience

Hillcrest Health & Living is currently seeking a Concierge to join our team at Hillcrest Highlands of Gretna.

At Hillcrest Highlands of Gretna, our Concierge team plays an important role in creating a welcoming, professional, and supportive experience for residents, families, visitors, vendors, and team members. This role is a great fit for someone who enjoys helping others, staying organized, and being a trusted point of contact in a senior living environment.

What You’ll Get To Do

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members
• Assist residents with personalized services and daily needs
• Manage incoming calls, visitors, and outside vendors
• Support the Administrator and Marketing team with clerical and office management tasks
• Maintain the shift Daily Activity Log
• Monitor security cameras and complete security checks throughout common areas
• Complete spa end-of-day checklist responsibilities
• Assist with trash removal, laundry, and light housekeeping support as needed
• Help keep the lobby, administrative areas, and theater clean and organized
• Support Assisted Living, Memory Care, Environmental Services, and other departments as needed
• Assist with setup and takedown of meeting rooms and Highlands Hall
  
  

What We’re Looking For

• High school diploma or equivalent required
• At least one year of administrative office experience preferred
• Knowledge of Microsoft Windows and Microsoft Office
• Post-high school training or degree with a business emphasis preferred
• Strong customer service, communication, and organizational skills
• Ability to stay calm, flexible, and professional in stressful situations
• Strong attention to detail and ability to work in a fast-paced environment
• Ability to speak, read, and write English
• Ability to lift up to 35 pounds and perform repetitive sitting, bending, and standing movements
• Comfort using technology and resources efficiently
• Ability to follow infection control standards, policies, and procedures
• STAR mentality: Selfless, Tough, Accountable, Respectful
  
  

Why Hillcrest?

Hillcrest Health & Living offers a supportive team environment where your work matters. As a Concierge, you help create a positive first impression and support our mission of inspiring people to live their best lives.

Apply today and join the Hillcrest Highlands of Gretna team!