Evening Concierge Security & Investigations Specialist

PINKERTON | Comprehensive Risk Management; Columbus (OH); On-site; USD 43,000 - 62,000; Full time

Job summary

Pinkerton is seeking a disciplined Security Agent in Columbus, OH to protect client interests through concierge-level security, incident reporting, and proactive risk mitigation. The role covers residential, campus, and event security with a Monday–Friday afternoon/evening schedule.

The ideal candidate holds a High School Diploma or GED, relevant licenses (OPOTA, CCW), and prior security or law enforcement experience.

Qualifications

• High School Diploma or GED with security experience.
• OPOTA, Firearm Bearer Endorsement, and CCW are required.
• Strong customer service and report-writing skills.
• Experience with access control, CCTV, and alarms.
• Ability to interact with diverse teams and cultures.
• Proficient in Microsoft Office.
• 3+ years of armed security experience preferred.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and elevate equipment deficiencies/failures.
• All other duties, as assigned.

Skills

Customer service

Investigations & reporting

Verbal & written communication

De-escalation

Cross-cultural interaction

Security procedures

Microsoft Office

Education

High School Diploma or GED

OPOTA license

Firearm Bearer Endorsement

CCW

Tools

Access control systems

CCTV

Alarm monitoring

Job description

Pinkerton is seeking a disciplined Security Agent in Columbus, OH to protect client interests through concierge-level security, incident reporting, and proactive risk mitigation. The role covers residential, campus, and event security with a Monday–Friday afternoon/evening schedule.

The ideal candidate holds a High School Diploma or GED, relevant licenses (OPOTA, CCW), and prior security or law enforcement experience.