Evening Cashier & Customer Experience Pro

Paradux Media Group; Santa Rosa, Northern (CA, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

H&S Energy in Santa Rosa, CA is seeking a Full-Time Cashier/Customer Service Representative to support daily store operations. The CSR handles checkout, maintains appearance, ensures food and beverage quality, and creates a welcoming environment for every guest.

You will greet customers, process transactions accurately with the POS system, upsell promotions, stock shelves, and help with safety and cleanliness.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Represent the company with professionalism in appearance, communication, and conduct.
• Operate the POS system for all cash, credit, and debit transactions.
• Ensure correct change, receipts, and refunds per policy.
• Maintain store presentation, signage, and pricing accuracy.
• Prepare and maintain food and beverage stations and follow safety guidelines.

Skills

Customer service

POS experience

Cash handling

Communication

Teamwork

Food safety

Education

High school diploma

Tools

POS software

Cash register

Job description

H&S Energy in Santa Rosa, CA is seeking a Full-Time Cashier/Customer Service Representative to support daily store operations. The CSR handles checkout, maintains appearance, ensures food and beverage quality, and creates a welcoming environment for every guest.

You will greet customers, process transactions accurately with the POS system, upsell promotions, stock shelves, and help with safety and cleanliness.