Evening Bell Attendant at Luxury Big Sur Resort

Hyatt Hotels Corporation

California

On-site

USD 19,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Free room nights

Discounts with Hyatt partners

Career growth opportunities within Hy

Paid time off, sick time, holidays

Job summary

Hyatt Hotels Corporation seeks a Bell Attendant for Alila Ventana Big Sur, a luxury resort on California’s rugged coast. You will welcome guests, assist with arrivals/departures, guide guests to rooms, and provide introductions to amenities and services.

Strong knowledge of Big Sur and Central Coast attractions helps tailor recommendations. The role focuses on PM shifts (3:00 PM–11:30 PM), with weekend coverage and flexibility for other operational needs.

Qualifications

Experience in luxury hotel, resort, concierge, bell, guest services, or hospitality environment preferred.
Strong knowledge of Big Sur and Central Coast area required or preferred.
Ability to provide local recommendations and guest area information.

Responsibilities

Welcome guests with warmth and personalize service throughout their stay.
Assist arrivals/departures with a polished first/last impression.
Help guests with luggage and belongings per resort procedures.
Escort guests to accommodations and introduce room and amenities.
Explain resort amenities, dining, activities, transportation, and services.
Coordinate with Front Office, Concierge, Guest Services, Housekeeping and other departments.
Support special events, group arrivals, VIP experiences as needed.
Maintain a clean, organized bell desk and lobby area.