Evening Behavioral Health Receptionist - Part-Time

Brandywine Counseling & Community Services, Inc.; Wilmington (DE); On-site; USD 23,000 - 28,000; Part time

Job summary

Brandywine Counseling & Community Services, Inc. is seeking a part-time Behavioral Health Receptionist at our Wilmington site. The role covers general clerical tasks, client check-ins, and EMR data entry to support behavioral health services.

You will greet clients, collect co-pays, verify insurance, and schedule follow-ups while supporting a team dedicated to compassionate care in a community health setting.

Qualifications

• High school diploma or equivalent is required.
• 3 years related experience or 1 year in an office setting is required.
• Bilingual with fluency in Spanish is preferred.

Responsibilities

• Perform general clerical duties and answer phones in a timely manner.
• Verify client information and insurance details for intake and visits.
• Enter charges and update the EMR for scheduling and documentation.
• Collect co-payments and process payments (cash, checks, card).
• Prepare client reminders, reminders calls, and communications for staff.
• Maintain waiting area cleanliness and ensure marketing materials are visible.
• File and retrieve records; maintain monthly admissions/discharges list.

Skills

Computer skills

Interpersonal skills

Teamwork

Office management

Education

High School Diploma or equivalent

Associate degree

Tools

EMR system

Scheduler

Billing/Cash handling

Job description

Brandywine Counseling & Community Services, Inc. is seeking a part-time Behavioral Health Receptionist at our Wilmington site. The role covers general clerical tasks, client check-ins, and EMR data entry to support behavioral health services.

You will greet clients, collect co-pays, verify insurance, and schedule follow-ups while supporting a team dedicated to compassionate care in a community health setting.