Evening Bed Allocation & Throughput Coordinator

The University of Texas Medical Branch; Galveston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

The University of Texas Medical Branch (UTMB Health) seeks a Patient Placement Coordinator to optimize bed utilization by analyzing admissions, transfers, and bed availability.

You will manage bed assignments across departments, enter data into EPIC, monitor census, and communicate needs to the Clinical Operations Administrator, while maintaining patient confidentiality and delivering high-level customer service.

Qualifications

• Associate’s degree or two (2) years of related experience.
• Two (2) years of experience directly related to patient placement.
• Must be able to work in a high-stress environment and manage multiple competing work priorities.

Responsibilities

• Facilitates throughput from all admission sources via appropriate bed placement.
• Identify and assign beds for all admissions from various access points including the ED, Day Surgery, Ambulatory Clinics, pre-admission and same day admissions, transfers from ICU, and interfacility hospital direct admissions through the Transfer Center.
• Responsible for facilitating patient assignments and communicating with the Clinical Operations Administrator on bed placement needs.
• Enter admission status orders into the EPIC electronic medical record.
• Answers calls and provides high-level customer service in all interactions with internal and external customers.
• Maintains patient confidentiality regarding access to patient and other clinical information.
• Addresses concerns of patients and provides service recovery and escalates issues as needed.
• Enters bed request and bed assignment information into the ED EPIC Track Board for prompt communication of bed placements.
• Monitors census and bed clean status in the Bed Tracking system and coordinates STAT cleans as required.
• Provides updates regarding placement needs to the department Business Operations Manager or designee.

Skills

High-stress environment

Multitasking

Education

Associate’s degree or 2 years related experience

Job description

The University of Texas Medical Branch (UTMB Health) seeks a Patient Placement Coordinator to optimize bed utilization by analyzing admissions, transfers, and bed availability.

You will manage bed assignments across departments, enter data into EPIC, monitor census, and communicate needs to the Clinical Operations Administrator, while maintaining patient confidentiality and delivering high-level customer service.