Evening Applicant Services Representative — Call Center

Vertical Screen Inc.; Warminster Township (Bucks County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K plan

Flexible scheduling

Paid time off

Paid holidays

Overtime options

Casual dress code

RushBus service

Employee referral bonus

Discount programs

Job summary

Vertical Screen Inc. is seeking an Applicant Services Representative to assist external applicants by phone and email. You will be the first point of contact, guiding individuals through the background screening process with careful listening and clear communication.

This on-site role in Warminster, PA, offers a 2pm-10pm shift and pays $16/hr. Join a structured, supportive team and help applicants navigate timely updates while maintaining meticulous records and professional correspondence in a

Qualifications

• Strong attention to detail is essential.
• Experience in an inbound/outbound call center helps.
• Ability to multitask and manage high-volume work.
• Clear, professional written and verbal communication required.
• Proficiency in Microsoft Office suite.
• Comfort with fast-paced, structured environments.

Responsibilities

• Assist in background screening research via outbound calls and emails.
• Support applicants through the screening process in a call center setting.
• Draft professional emails promptly and accurately.
• Review documentation for completeness and relevance to the process.
• Correspond with applicants via email and phone about checks.
• Maintain detailed notes of communications in the system.

Skills

Strong attention to detail

Call center experience

Multitasking

Excellent verbal and written comms

Microsoft Office proficiency

Fast-paced environment adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Vertical Screen Inc. is seeking an Applicant Services Representative to assist external applicants by phone and email. You will be the first point of contact, guiding individuals through the background screening process with careful listening and clear communication.

This on-site role in Warminster, PA, offers a 2pm-10pm shift and pays $16/hr. Join a structured, supportive team and help applicants navigate timely updates while maintaining meticulous records and professional correspondence in a