Applicant Services Specialist - Call Center

Vertical-Screen,-Inc.; Warminster Township (Bucks County); On-site; USD 44,083,000 - 48,492,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K

Flexible spending accounts

Paid time off

Paid holidays

Paid training

Overtime options

Casual dress code

Flexible schedules

RushBus service

Employee referral bonus

Discounts

Job summary

Vertical Screen, Inc. is hiring an Applicant Services Representative for an on-site role in Warminster, PA. You will be the primary contact for external applicants, guiding them through the background check process by phone and email with a friendly, professional approach.

The position emphasizes careful listening, clear communication, and precise documentation. The work schedule offers specific shifts (10am-6pm, 11am-7pm or 2pm-10pm) and an hourly wage of $16, with a structured, supportive team

Qualifications

• Ability to listen carefully and communicate clearly to guide applicants.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and basic internal software tools.

Responsibilities

• Serve as the first point of contact for external applicants by phone and email.
• Assist applicants through the background screening process in a call center environment.
• Draft professional emails quickly and accurately.
• Review and evaluate documentation needed for background screening.
• Maintain detailed notes of applicant communications in the system.
• Support a structured workflow to ensure timely updates and guidance.

Skills

Attention to detail

Call center

High volume

Multitask

Computer skills

Verbal & written comm

MS Office

Education

High school diploma

Job description

Vertical Screen, Inc. is hiring an Applicant Services Representative for an on-site role in Warminster, PA. You will be the primary contact for external applicants, guiding them through the background check process by phone and email with a friendly, professional approach.

The position emphasizes careful listening, clear communication, and precise documentation. The work schedule offers specific shifts (10am-6pm, 11am-7pm or 2pm-10pm) and an hourly wage of $16, with a structured, supportive team