Evening Airport Rental Agent

Budget Rent a Car; Omaha (NE); On-site; USD 17,000 - 21,000; Part time

Job summary

Budget Rent a Car in Omaha, NE is seeking a part-time Rental Agent for evening shifts from 5pm to 1am. You will greet customers, finalize reservations, and process check-ins/outs at the parking facility, ensuring accurate charges and smooth transactions.

The role requires at least 1 year of customer service experience, professional communication, and a clean driving record. Minimum age 18 with a valid driver's license is required.

Qualifications

• Requires at least 1 year of customer service experience.
• Proficient communication skills required.
• Minimum age 18 and valid driver’s license.

Responsibilities

• Greet customers using standard dialogue.
• Explain charges and assist with inquiries.
• Perform vehicle exchanges and extensions.
• Inspect vehicles for new damage and report findings.

Skills

Customer service experience

Professional communication

Education

High School Diploma or equivalent

Job description

Description

Budget has an opening for a Rental Agent on our airport team. As part of their duties, Rental Agents finalize reservations, check customers in and out of our parking garage, and close sales. This would be an evening position with shift times from 5pm-1am.

Job Duties

Part Time

• Greet customers using standard dialogue
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Perform vehicle exchanges and extensions
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipt to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid driver's license
• Clean driving record