Evening Airport Rental Agent

Budget Car and Truck Rental of Nebraska; Omaha (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Budget Car and Truck Rental of Nebraska is seeking a part-time Rental Agent for our airport team in Omaha. The role is an evening shift from 5pm to 1am, handling reservations, customer check-in/out, and finalizing sales.

Responsibilities include vehicle exchanges, inspecting arrivals for damages, reporting issues to a supervisor, scanning vehicles, and issuing computerized receipts. A collaborative team environment is expected.

Qualifications

• 1 year of customer service experience.
• Professional communication skills are required.
• Problem resolution experience is needed.

Responsibilities

• Greet customers using standard dialogue.
• Finalize reservations and close sales.
• Check customers in and out of the parking garage.
• Perform vehicle exchanges and extensions.
• Inspect incoming vehicles for new damage and report it.
• Scan returning vehicles into the system and provide receipts.
• Adhere to company policies, pricing, and promotions.
• Support the team and assist other agents when needed.

Skills

Customer service

Communication skills

Problem solving

Education

High School Diploma or equivalent

Job description

Description

Budget has an opening for a Rental Agent on our airport team. As part of their duties, Rental Agents finalize reservations, check customers in and out of our parking garage, and close sales. This would be an evening position with shift times from 5pm-1am.

Job Duties

• Part Time
• Greet customers using standard dialogue
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Perform vehicle exchanges and extensions
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipt to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid driver's license
• Clean driving record