Evening Airport Rental Agent

Budget; Omaha (NE); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Budget is seeking a part-time Rental Agent for our airport team in Omaha. The role includes finalizing reservations, checking customers in and out of our parking garage, and closing sales during an evening shift from 5pm to 1am.

Expect friendly service, attention to detail, and teamwork as you greet customers and handle inquiries. You will perform vehicle exchanges, inspect for new damages, report issues, scan returns, and provide receipts, while staying updated on pricing, policies and

Formación

• 1 year of customer service experience.
• Professional communication skills.
• Problem resolution experience.

Responsabilidades

• Greet customers using standard dialogue.
• Address inquiries about charges, damages, or directions.
• Perform vehicle exchanges and extensions.
• Inspect incoming vehicles for new damage.
• Report damages to on-duty supervisor.
• Scan returning vehicles back into system.
• Provide computerized receipt to customer.
• Maintain knowledge of policies, pricing and promotions.
• Support a team by assisting other agents when needed.

Conocimientos

Customer service

Communication

Problem solving

Educación

High School Diploma

Descripción del empleo

Description

Budget has an opening for a Rental Agent on our airport team. As part of their duties, Rental Agents finalize reservations, check customers in and out of our parking garage, and close sales. This would be an evening position with shift times from 5pm-1am.

Job Duties

Part Time

• Greet customers using standard dialogue
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Perform vehicle exchanges and extensions
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipt to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid driver's license
• Clean driving record