Evening Airport Rental Specialist | Customer Experience

Budget; Omaha (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

Budget is seeking a part-time Rental Agent for our airport team in Omaha. The role includes finalizing reservations, checking customers in and out of our parking garage, and closing sales during an evening shift from 5pm to 1am.

Expect friendly service, attention to detail, and teamwork as you greet customers and handle inquiries. You will perform vehicle exchanges, inspect for new damages, report issues, scan returns, and provide receipts, while staying updated on pricing, policies and

Qualifications

• 1 year of customer service experience.
• Professional communication skills.
• Problem resolution experience.

Responsibilities

• Greet customers using standard dialogue.
• Address inquiries about charges, damages, or directions.
• Perform vehicle exchanges and extensions.
• Inspect incoming vehicles for new damage.
• Report damages to on-duty supervisor.
• Scan returning vehicles back into system.
• Provide computerized receipt to customer.
• Maintain knowledge of policies, pricing and promotions.
• Support a team by assisting other agents when needed.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma

Job description

Budget is seeking a part-time Rental Agent for our airport team in Omaha. The role includes finalizing reservations, checking customers in and out of our parking garage, and closing sales during an evening shift from 5pm to 1am.

Expect friendly service, attention to detail, and teamwork as you greet customers and handle inquiries. You will perform vehicle exchanges, inspect for new damages, report issues, scan returns, and provide receipts, while staying updated on pricing, policies and