Evening Admissions Director: Patient-Focused Leader

Acadia Healthcare; Columbia Township (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

CenterPointe of Columbia is seeking an experienced Assistant Director of Admissions to oversee the day-to-day operations of the admissions department. This role ensures a responsive, efficient, and patient-centered intake and admissions process while supervising crisis triage and evaluations.

The ideal candidate will prioritize admissions, support departmental goals, improve processes, and maintain patient safety and quality of care.

Qualifications

• Bachelor’s degree in a social services field is required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Skills

Leadership

Clinical leadership

Crisis triage

Evaluations

Intake

Admissions

Staff training

Education

Bachelor’s degree in social services

Master’s degree in social services or RN preferred

Tools

CPR certification

De-escalation training

Job description

CenterPointe of Columbia is seeking an experienced Assistant Director of Admissions to oversee the day-to-day operations of the admissions department. This role ensures a responsive, efficient, and patient-centered intake and admissions process while supervising crisis triage and evaluations.

The ideal candidate will prioritize admissions, support departmental goals, improve processes, and maintain patient safety and quality of care.