EV Title & Registrations Ops Specialist — Customer Impact

Rivian; Seattle (WA); On-site; USD 85,621,972 - 95,216,956; Full time

Job summary

Rivian seeks a Title and Registrations Operations Specialist to process registration and title applications for Rivian customers, ensuring a seamless experience and timely submissions across multiple states.

You will bring strong knowledge of US vehicle registrations, support field and headquarters teams, work with DMV authorities, and help drive efficiency and accuracy while collaborating with a passionate outdoor‑driven Rivian team.

Qualifications

• Knowledge of commercial fleet registrations and renewals.
• Knowledge of Electric Vehicle tax incentives.
• Expert experience with DealerTrack and RegUSA.
• Experience with variety of US states DMV procedures and rules.
• Bias for action & curiosity to learn what you don’t already know.
• Penchant for building positive working relationships.
• Experience registering Electric Vehicles advantageous.
• Must be able to pass a criminal background check (including fingerprints) in California (CA).
• Must have a valid driver’s license.

Responsibilities

• Review consumer title and registration applications, verify accuracy of all documents.
• Support field and headquarters team members in obtaining needed information and documents from customers.
• Submit registration and title applications.
• Work with local DMV authorities to solve any outstanding issues.
• Stay up to date with local regulation changes and communicate any necessary process changes.
• Be comfortable working directly with customers when needed to resolve registration issues.
• Verify transaction accuracy and completion (financing, trade in, down payments).

Skills

Fleet registrations

EV tax incentives

DealerTrack

RegUSA

Tools

DealerTrack

RegUSA

Job description

Rivian seeks a Title and Registrations Operations Specialist to process registration and title applications for Rivian customers, ensuring a seamless experience and timely submissions across multiple states.

You will bring strong knowledge of US vehicle registrations, support field and headquarters teams, work with DMV authorities, and help drive efficiency and accuracy while collaborating with a passionate outdoor‑driven Rivian team.