EV Service Parts Analyst | BOM & Aftermarket Specialist

Workhorse Group; Union City (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Dog-friendly workplace

Equal opportunity employer

Job summary

Workhorse Group is seeking a Service Parts Analyst to develop and maintain critical documentation in our ERP system (QAD) and manage the aftermarket accessory catalog. You will serve as a liaison among engineering, purchasing, and customer service, identifying part locations, supersessions, and replacements for accurate field service information.

You will also process customer service parts orders, track shipping, and provide invoices as needed.

Qualifications

• Minimum 10 years’ automotive or commercial vehicle service experience in a manufacturing or dealership environment.
• Ability to manage multiple service project initiatives and align with organizational goals.
• Strong understanding of automotive systems, particularly electric vehicle technology.
• Ability to classify parts to correct vehicle systems and create/update documents.

Responsibilities

• Develop and maintain critical documentation within the ERP system (QAD).
• Identify and document part locations, supersessions and replacements.
• Process customer service parts orders and track shipping confirmations.
• Collaborate with engineering, purchasing, and customer service teams and support field service.

Skills

Automotive service

EV technology

Documentation

Project management

Communication

Tools

QAD ERP

Job description

Workhorse Group is seeking a Service Parts Analyst to develop and maintain critical documentation in our ERP system (QAD) and manage the aftermarket accessory catalog. You will serve as a liaison among engineering, purchasing, and customer service, identifying part locations, supersessions, and replacements for accurate field service information.

You will also process customer service parts orders, track shipping, and provide invoices as needed.