EV Fleet Service Technician: Maintenance & Diagnostics

ALSO; Washington (District of Columbia); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Robust health coverage

One Medical membership

Progyny fertility benefits

Flexible time off

401(k) match

Job summary

ALSO is seeking a Commercial Fleet Service Technician to own the full service lifecycle—from assembly and maintenance to troubleshooting, repairs and software updates—for our commercial fleet. You will support field teams and develop scalable service processes while thriving in a fast-moving environment.

The role requires hands-on EV/automotive maintenance experience, strong diagnostic skills, and the ability to travel for field support.

Qualifications

• 5+ years of hands-on experience in bicycle, e-bike, or EV/automotive maintenance and service.
• Experience with CAN bus diagnostics and fault-code troubleshooting is a strong plus.
• Skilled with hand tools, power tools, and diagnostic equipment.

Responsibilities

• Perform assembly, maintenance, repair, tear-downs, and component replacements on electric bicycles to ensure commercial fleet readiness.
• Oversee fleet service facility, including inventory of service parts, maintaining cleanliness and organized system for service.
• Develop service and maintenance SOPs for commercial fleet.
• Troubleshoot mechanical and electrical issues at the vehicle and subsystem level; know when to escalate.
• Manage vehicle readiness for commercial activities, including mechanical setup, software updates, and ECU flashing using in-house tools.
• Pack and prepare vehicles and component parts for shipment, and receipt and assembly of vehicles from commercial teams.
• Document service, repair, and troubleshooting activities with clear notes and defect reporting.
• Travel to provide technical support for commercial events and market fleets as needed.

Skills

CAN bus diagnostics

ECUs & flashing procedures

diagnostic tools

hand tools

power tools

diagnostic equipment

Education

High school diploma or equivalent

Technical or vocational training in automotive, EV, or related fields

Tools

In-house tools

Job description

ALSO is seeking a Commercial Fleet Service Technician to own the full service lifecycle—from assembly and maintenance to troubleshooting, repairs and software updates—for our commercial fleet. You will support field teams and develop scalable service processes while thriving in a fast-moving environment.

The role requires hands-on EV/automotive maintenance experience, strong diagnostic skills, and the ability to travel for field support.