EV Field Service Technician – Travel West Region

Xos Trucks; Oregon (WI); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision coverage

HSA & FSA plans

PTO & holidays

Life Insurance

401(k)

Pet Insurance

Résumé du poste

Xos Trucks is seeking an experienced Field Service Technician to diagnose, repair, and report on Xos vehicles in the field. The role emphasizes customer-facing communication, thorough reporting, and working with design, engineering, and software teams across multiple regions.

Travel is a core aspect, including frequent cross-border work to Canada. Candidates should have strong LV/HV electrical skills, an automotive tech background, and the ability to work independently in dynamic field

Qualifications

• Proven proficiency with high and low voltage electrical systems.
• Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience.
• ASE Certifications are a plus
• CDL class A or B preferred
• Proficiency in Google Suite applications
• Ability to read and interpret electrical schematics
• A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role.
• Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments.
• Must be legally eligible for international travel and admissible to Canada for business purposes, and able to obtain and maintain all required travel documentation.
• Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours. Travel includes frequent cross-border assignments to Canada.

Responsabilités

• Diagnose, repair, and report on quality and design concerns on Xos vehicles and products.
• Collaborate with internal teams such as design, engineering, software, and external partners.
• Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming.
• Apply in-depth knowledge of basic electrical concepts, including the use of various volt‑ohm meters.
• Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred.
• Provide professional customer facing support face-to-face interactions and through phone and email communications.
• Complete timely and accurate case notes, repair orders, and initiate new cases as required.
• Demonstrate professional appearance and effective communication skills with customers on‑site and in remote interactions.
• Complete training objectives and certifications as assigned by management.
• Perform additional duties as assigned.

Connaissances

High/Low voltage diagnostics

Google Suite

Electrical schematics

Driver's license

Security clearance readiness

International travel readiness

60-80% travel

Formation

Associate Degree / Vocational Certificate in automotive service technology

Outils

Google Suite

Description du poste

Xos Trucks is seeking an experienced Field Service Technician to diagnose, repair, and report on Xos vehicles in the field. The role emphasizes customer-facing communication, thorough reporting, and working with design, engineering, and software teams across multiple regions.

Travel is a core aspect, including frequent cross-border work to Canada. Candidates should have strong LV/HV electrical skills, an automotive tech background, and the ability to work independently in dynamic field