EV Charging: Critical Power Strategy Lead

Volkswagen Group Services GmbH; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Electrify America is seeking a Critical Power Strategy Manager to lead commissioning across our EV charging infrastructure. You will bridge commissioning, NOC, Engineering, and OEMs, guiding field teams from readiness to energization. Travel ~40% and provide technical mentoring to a cross-functional team.

The role requires 5+ years of relevant experience and a BSEE (or equivalent). Strong troubleshooting, communication, and safety focus are essential.

Qualifications

• Electrical theory and schematics knowledge for EV charging equipment.
• Advanced technical guidance for commissioning activities and site readiness.
• Clear communication of technical information to diverse teams (NOC, Engineering, OEMs).
• Root cause analysis and practical corrective actions for complex failures.

Responsibilities

• Commissioning Technical Support & Readiness: act as a primary technical resource from readiness review through commissioning.
• Review requests, tests, alarms, and site history to validate scope before field work.
• Provide direction for blockers, energization issues, equipment failures, and safety concerns.
• Determine required expertise, tooling, and field resources prior to deployment.
• Assist field teams during complex troubleshooting; escalate as needed to Engineering or OEMs.
• Drive clear technical handoffs across Commissioning, NOC, Engineering, OEMs, and field teams.
• Technical Troubleshooting, RCA & Equipment Support: lead investigations and root cause analyses for critical failures.
• Analyze faults and field data to detect trends and propose corrective actions.
• Collaborate with OEMs and Engineering on procedures, known issues, and fixes.
• Translate findings into scopes of work and field guidance.
• Process, Standards & Strategic Program Support: develop and improve commissioning processes and tools.
• Support campaigns, site swaps, and decommissioning with field coordination.
• Establish KPIs to identify blockers and trends; drive improvements.
• Create training materials and share knowledge across teams.
• PRT Technical Support: provide secondary technical support for restoration issues; review findings and proposed actions.
• Assist in OEM/Engineering escalation and repair-vs-replace evaluations.
• Share lessons learned to improve restoration efficiency.
• Ensure commissioning knowledge is transferred to PRT.

Skills

Electrical & EV Aptitude

Troubleshooting

Communication

Root Cause Analysis

Leadership

Process Management

Education

BSEE or 5+ years experience

Job description

Electrify America is seeking a Critical Power Strategy Manager to lead commissioning across our EV charging infrastructure. You will bridge commissioning, NOC, Engineering, and OEMs, guiding field teams from readiness to energization. Travel ~40% and provide technical mentoring to a cross-functional team.

The role requires 5+ years of relevant experience and a BSEE (or equivalent). Strong troubleshooting, communication, and safety focus are essential.