EV Charger Field Service Technician

ZipRecruiter; Baltimore (MD); On-site; USD 66,000 - 76,000; Full time

Job summary

A leading company in the EV charging sector is seeking a skilled EV Charger Field Service Technician. This role involves onsite maintenance and repair of EV charging stations, requiring strong problem-solving skills and the ability to work independently. The technician will ensure the operational integrity of charging systems and communicate effectively with management regarding project status. Extensive travel is required, making this a dynamic and hands-on position.

Benefits

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Minimum 2 years of electric vehicle experience.
• Familiar with High Voltage system development and vehicle integration.

Responsibilities

• Onsite repair and maintenance of EV charging stations.
• Troubleshoot interoperability charging communication issues.
• Regular communication to management about project issues.

Skills

Analytical Skills

Problem-Solving

Communication

Education

Bachelor's Degree in Electrical/Electronics Engineering

Tools

Vector

Iotecha

CAN/CANalyzer

DTS Monaco

Microsoft Office

Job description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

WHO WE ARE:

Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consumer. We are an innovative EV charging company aiming to provide excellent customer service and support throughout the installation and ownership process. Our chargers are designed for reliability, easy serviceability by any technician, and customizability to each client's needs. We aim to provide high-performance, eco-friendly charging solutions that are reliable, powerful, user-friendly, and accessible.

We are committed to being industry leaders by reliably delivering customized, customer-centric solutions. We endeavor to deliver unparalleled customer service by swiftly providing optimal solutions tailored to individual client needs.

JOB SUMMARY:

We are searching for a skilled and motivated EV Charger Field Service Technician. This key role is responsible for the onsite repair and maintenance of EV charging stations in the United States, including but not limited to site safety, electrical system maintenance/repair, site field reports, and other duties as required to properly maintain and operate the site within contractual requirements. This role must be able to work independently with little to no supervision and will be required to work extensively in the field under various conditions.

ESSENTIAL FUNCTIONS:

• Troubleshoot interoperability charging communication issues on DC fast chargers & adapters.
• Collect & analyze PLC charging communication & vehicle CAN data.
• Update Test Vehicles with Hardware and/or Software and perform smoke tests to ensure successful updates.
• Ensure Charging System (components and software) operation by monitoring logs and communications between ECUs.
• Maintain high awareness of the EV charging infrastructure in the USA and how it relates to the NACS adoption to align our vehicle testing efforts. This includes charging communication protocols, running log reports, testing chargers, charging service functionality, & adapters.
• Regular and proactive communication to management of project issues, delays, risks with potential solutions and needed resources.
• Work independently and meet deadlines.
• Willingness to travel domestically.
• Other duties as assigned.

Education and Experience:

• Bachelor's Degree in Electrical/Electronics & Engineering.
• Experience in EVSE Services.
• Minimum 2 years of electric vehicle experience.
• Familiar with High Voltage system development and vehicle integration.
• Excellent analytical & problem-solving skills.
• Excellent verbal, presentation, and written communication skills.
• Knowledge of vehicle diagnostic and analysis tools such as Vector, Iotecha, CAN/CANalyzer, DTS Monaco.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Experience with Ticketing and Reporting systems.

Competencies:

• Strong engineering experience in charging communication standards & vehicle charging testing methodologies.
• Customer-first mentality with empathy, pragmatism, and a hands-on approach.
• Excellent communication skills, both oral and written.
• Champion for Equity & Inclusion.
• Structured, organized, with the ability to prioritize tasks.

Physical Requirements:

• The physical demands described here are representative of those required to perform the essential functions of this job. The employee must frequently talk, hear, stand, walk, bend, kneel, stoop, and crouch. Must frequently lift and move items over 50 pounds.

Note:

This job description provides a general overview and is not exhaustive of all responsibilities, duties, and skills required.

AAP/EEO Statement

Chargetronix is proud to be an equal-opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

Job Details:

Type: Exempt

Pay: $66,560.00 - $75,720.00

The above represents the expected salary range. Final pay will consider experience and other factors.

Schedule:

• Extensive travel required, including ground and air travel, nearing 100%.
• Workdays are Monday to Friday, 8:30 a.m. to 5 p.m.

Work Location:

On the Road (servicing Baltimore and surrounding states)