European Luxury Reservations Coordinator

Ultimate Jet Vacations; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

Ultimate Jet Vacations is seeking a Reservations Coordinator in the United States to ensure accurate bookings, manage vendor communications, and optimize post-sale itineraries with attention to detail.

You will support Sales and Concierge teams, verify invoices, and apply promotions to maximize client value while protecting margins. A fast-paced luxury travel environment requires strong English communication and proactive problem-solving.

Qualifications

• 2+ years of experience in the travel or hospitality industry (luxury travel or European destinations is a plus)
• Strong attention to detail; able to catch inconsistencies across bookings, invoices, and communications
• Highly organized with the ability to prioritize effectively across multiple active bookings
• Comfortable operating in a fast-paced, high-volume environment without sacrificing accuracy
• Strong written and verbal English communication skills (near-native or native proficiency)
• High level of ownership and problem-solving ability — able to navigate ambiguity and find solutions independently

Responsibilities

• Booking Execution & Accuracy: Execute hotel bookings across partner platforms and direct channels with precision
• Booking Execution & Accuracy: Upload and organize all reservation documents within the itinerary
• Booking Execution & Accuracy: Ensure all booking details align with the confirmed client experience
• Proforma & Payment Verification: Audit hotel proforma invoices to confirm pricing, taxes, and inclusions match terms
• Proforma & Payment Verification: Partner with Concierge and (Res Ops) Accounting to identify and resolve payment discrepancies
• Proforma & Payment Verification: Ensure financial accuracy before and after booking confirmation
• Post-Sale Support: Handle itinerary changes and booking updates after the point of sale
• Post-Sale Support: Coordinate adjustments across vendors while keeping internal teams aligned
• Post-Sale Support: Maintain accuracy and consistency as itineraries evolve
• Vendor Coordination & Quality Control: Follow up with vendors to secure confirmations in a timely manner
• Vendor Coordination & Quality Control: Review vendor communications to ensure services match the itinerary
• Vendor Coordination & Quality Control: Flag and resolve discrepancies, including availability changes
• Promotions & Value Optimization: Identify and apply post-booking promotions, offers, or added amenities
• Promotions & Value Optimization: Ensure clients receive maximum value while protecting margin

Skills

Attention to detail

Organizational skills

English proficiency

Travel industry experience

Vendor coordination

Job description

Ultimate Jet Vacations is seeking a Reservations Coordinator in the United States to ensure accurate bookings, manage vendor communications, and optimize post-sale itineraries with attention to detail.

You will support Sales and Concierge teams, verify invoices, and apply promotions to maximize client value while protecting margins. A fast-paced luxury travel environment requires strong English communication and proactive problem-solving.