Luxury Travel Advisor - Europe

Ultimate Jet Vacations; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Ultimate Jet Vacations is seeking a Luxury Destination Specialist - Europe to service partner agencies and luxury clients, building bespoke Europe itineraries and driving sales. You will manage relationships, convert leads to bookings, and exceed targets in a high-volume environment.

Strong organizational skills and a client-first mindset are essential, along with experience with CRM systems and travel reservation software. This role emphasizes independent work and team collaboration.

Qualifications

• 3+ years of proven sales success booking Europe itineraries
• Strong relationship-building and client-facing skills
• Understanding margins vs markups is a plus
• Excellent problem-solving and service-minded approach
• Strong organizational and time-management abilities for high-volume work
• Proficient computer skills and experience with CRM systems
• Ability to work independently and as part of a team

Responsibilities

• Serve as primary contact for partner travel agencies and luxury clients
• Convert leads into bookings using persuasive closing techniques
• Create bespoke Europe itineraries tailored to client preferences
• Exceed sales targets in a high-volume environment
• Address client inquiries and resolve issues during booking/travel
• Maintain detailed records of client interactions in the CRM
• Stay updated on luxury travel trends to provide informed recommendations

Skills

Travel sales

Europe itineraries

CRM proficiency

Relationship-based selling

Tools

CRM systems

Travel reservation software

Job description

Who is UJV?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor's right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.

• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.

• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.

• We offer an experience-centered service based on passion, expertise, integrity

• and attention to detail.

• We are willing to do the hard work in order to see our clients shine.

Role Mission

We are seeking a highly motivated and experienced Luxury Destination Specialist - Europe to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Travel Advisor - Europe Specialist, you will be responsible for building strong relationships, creating bespoke travel itineraries, and exceeding sales targets. This individual must have strong organizational, time-management (this role is high volume), and relationship-building skills.

Responsibilities:

• Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
• Utilize persuasive skills and strong closing techniques to convert leads into bookings.
• Create bespoke luxury travel itineraries tailored to the client’s preferences, ensuring a seamless and unforgettable travel experience.
• Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
• Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
• Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
• Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
• Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.

Requirements:

• Must be an experienced Travel Agent, specialized in booking Europe itineraries, with 3+ years of proven sales success (Europe must be your passion!)
• Have a basic understanding of Margins vs Markups
• Excellent problem-solving abilities to overcome challenges and ensure client satisfaction. You will be their main point of contact when traveling.
• Strong relationship-based sales skills, with a track record of exceeding sales targets.
• Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
• A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
• Proficient computer skills, including experience with CRM systems and travel reservation software.
• Ability to work independently and as part of a team, demonstrating self-motivation and initiative.

If you are a highly motivated and passionate individual with a strong background in sales and luxury travel focused in the European region, we invite you to apply for this exciting opportunity. Join our team and be part of creating unforgettable European luxury travel experiences for our discerning clients.