Europe/EMEA Network Delivery Lead

Nile global; United States; Hybrid; USD 101,000 - 157,000; Full time

Job summary

Nile Secure is seeking an experienced Service Delivery Manager to oversee the delivery, deployment, and activation of networking solutions across an enterprise portfolio. You will coordinate internal teams, partners, and customer stakeholders to ensure on-time, in-scope delivery and a smooth handoff to Customer Success.

The role requires strong program management, networking knowledge, and leadership across Day 0 to Day 2 activities, with a focus on continuous improvement and scalable delivery

Qualifications

• 8+ years in IT service delivery or technical project management.
• 3+ years managing enterprise deployments or complex tech implementations.
• Strong understanding of enterprise networking technologies.
• Experience with third-party deployment partners and vendors.
• Familiarity with Jira, Smartsheet or Microsoft Project for delivery governance.

Responsibilities

• Own end-to-end delivery for customer deployments across geographies.
• Lead onboarding, kickoffs, status reviews, and executive updates.
• Develop detailed project plans, milestones, and resource needs.
• Coordinate with Sales, Solutions Engineering, Service Engineering and Customer Success.
• Manage deployment resources and partner performance; drive issue resolution.
• Establish standardized deployment methodologies and playbooks.
• Handoff readiness, Day 2 operations, and ongoing governance reporting.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Risk management

Education

PMP

ITIL

Tools

Jira

Smartsheet

Microsoft Project

Job description

Nile Secure is seeking an experienced Service Delivery Manager to oversee the delivery, deployment, and activation of networking solutions across an enterprise portfolio. You will coordinate internal teams, partners, and customer stakeholders to ensure on-time, in-scope delivery and a smooth handoff to Customer Success.

The role requires strong program management, networking knowledge, and leadership across Day 0 to Day 2 activities, with a focus on continuous improvement and scalable delivery