EUC Technical Services Coordinator

The University of North Carolina at Greensboro

Greensboro (NC)

On-site

USD 48,000 - 72,000

Full time

6 days ago

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Job summary

The University of North Carolina at Greensboro is seeking an EUC Technical Services Coordinator to provide audiovisual, presentation, and instructional technology support across Elliott University Center and campus classrooms.

You will ensure room systems are maintained, assist with events, and collaborate with the Classroom Technology team to deliver high-quality technology services for students, faculty, and staff.

Qualifications

Entry-level with Masters
or Bachelor’s degree with 0-2 yrs experience
equivalent combination of education/experience

Responsibilities

Provide frontline audiovisual, presentation, and instructional technology support across Elliott University Center spaces and campus classrooms.
Ensure meeting rooms and event spaces have operational, well-maintained technology.
Collaborate with team and campus partners to coordinate daily technology support and assist with events.

Skills

AV equipment operation

Technical support

Customer service

Communication skills

Education

Masters degree

Bachelor's degree

Job description

Posting Details

Position Information

Position Number: 013921
Functional Title: EUC Technical Services Coordinator
Position Type: Staff
Position Eclass: EZ - EHRA Non - Exempt Permanent
University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit: ITS Learning Technology and Client Services is committed to delivering responsive, high quality, customer-oriented services and support that enable a productive and stable instructional, research, and administrative environment for the students, faculty, and staff of UNCG. The unit supports the full lifecycle of technology solutions through the acquisition, implementation, management, and support of instructional, research, and business software applications, including enterprise learning, research, and office use technologies. It also maintains and supports technology-equipped learning spaces, open-access computer labs, and hyflex environments, while providing reliable internal and external ITS communication services, including web and mobile application development. In addition, the unit facilitates computer hardware and peripheral device acquisition, installation, and repair, and offers training, consultation, and direct client assistance to support effective use of technology across the university. Through active participation in campus-wide initiatives, the team ensures that evolving information technology needs are assessed and addressed in alignment with institutional priorities. The Elliott University Center, a department within the Division of Student Affairs at the University of North Carolina at Greensboro, serves as a central hub for campus life and a key contributor to the student experience. The Elliott University Center enhances student learning and development by providing spaces and opportunities for engagement, entertainment, social interaction, and personal growth. It supports an inclusive and diverse campus community through programs and services designed to foster connection and belonging. Additionally, the Elliott University Center provides a secure and accessible environment for meetings, conferences, workshops, and professional development, serving students, faculty, staff, and the broader Greensboro community.

Position Summary

The EUC Technical Services Coordinator reports to ITS and serves as a frontline technical resource providing audiovisual, presentation technology, and instructional technology support across Elliott University Center spaces and campus classrooms. This position ensures that technology systems in meeting rooms, conference spaces, and event venues are operational, well-maintained, and ready to support the diverse needs of the campus community.

The position works with student organizations, university departments, faculty, and external clients to assess technology needs and resolve issues related to presentation equipment, hybrid meeting systems, and classroom technology. Responsibilities include supporting audiovisual systems, providing guidance to building users, and assisting with events and scheduled programs.

This position collaborates with other members of the Classroom Technology team and the Technical Services team and campus partners to coordinate daily technology support and contribute to maintaining consistent, high-quality audiovisual and instructional technology services throughout the Elliott University Center.

Minimum Qualifications

Entry-level with Masters

Bachelors and 0-2 yrs experience

equivalent combination of education/experience

Preferred Qualifications

Graduation from a four-year college or university and two years' experience working with audio-visual equipment and in the technology information field related to the position's role.

Recruitment Range