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Maika Management LLC; Philadelphia (Philadelphia County); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Paid time off

Company parties

Profit sharing

Résumé du poste

Planet Auto Tags is seeking a detail-oriented Auto Tags & Title Clerk to join our Philadelphia team. You will handle customers, phone calls, paperwork, title and registration transactions, and follow-ups throughout the day to ensure accuracy and excellent service.

The role requires multitasking in a fast-paced environment and comfort with Pennsylvania title/registration procedures. Strong organizational skills and reliability are essential for success in this position.

Qualifications

• Prior title clerk/DMV experience preferred.
• Experience in car dealership, insurance, or other document-heavy/customer-service environment welcome.
• Knowledge of Pennsylvania title and registration procedures a plus.
• Must be legally authorized to work in the United States.
• Able to meet background requirements for the position.

Responsabilités

• Process vehicle title transfers, registrations, and tag applications accurately and efficiently.
• Prepare and submit PennDOT paperwork and ensure PA title/registration compliance.
• Maintain organized records of title and registration transactions.
• Communicate with customers, dealerships, lienholders, and state agencies.
• Verify VINs, lien releases, odometer disclosures, insurance info, and supporting docs.
• Track outstanding titles and paperwork; follow up as needed.
• Identify discrepancies and help resolve title/registration issues.
• Answer phones and assist customers at the front desk.
• Perform general administrative duties as needed.

Connaissances

Multitasking

Customer service

Attention to detail

Organizational skills

Time management

Communication

Bilingual

Microsoft Office

Outils

Microsoft Office

Description du poste

Benefits:

• Employee discounts
• Paid time off
• Company parties
• Profit sharing

AUTO TAGS & TITLE CLERK — PHILADELPHIA, PA

Planet Auto Tags is looking for a detail-oriented, dependable Auto Tags & Title Clerk to join our Philadelphia team.

This is a fast-paced, customer-facing position where multitasking is key. You will be handling customers, phone calls, paperwork, title and registration transactions, and follow-ups throughout the day. We are looking for someone who can stay organized, maintain accuracy, and provide excellent customer service even during busy or stressful situations.

Responsibilities

• Process vehicle title transfers, registrations, and tag applications accurately and efficiently
• Prepare and submit PennDOT paperwork and ensure compliance with Pennsylvania title and registration requirements
• Maintain organized records of title and registration transactions
• Communicate with customers, dealerships, lienholders, and state agencies
• Verify VINs, lien releases, odometer disclosures, insurance information, and supporting documents
• Track outstanding titles and paperwork and follow up when necessary
• Identify discrepancies and help resolve title and registration issues
• Answer phones and assist customers at the front desk
• Perform general administrative duties as needed

What’s Important to Us

Multitasking is essential for this position. Our office can become very busy, and you must be comfortable switching between customers, phone calls, paperwork, computer systems, and follow-ups while maintaining accuracy.

We are looking for someone who:

• Is a people person and genuinely enjoys working with customers
• Can remain professional and composed during stressful or difficult situations
• Learns quickly and is comfortable learning detailed procedures
• Is dependable, punctual, and takes responsibility for their work
• Has excellent attention to detail
• Can work independently while also being a strong team member
• Communicates clearly and professionally
• Is comfortable working in a high-volume environment
• Can consistently work the required schedule through 7:00 PM

Qualifications

• Previous experience as a Title Clerk, DMV/Auto Tags Clerk, or in a similar industry is preferred
• Experience in a car dealership, insurance agency, banking, notary, or other document-heavy/customer-service environment is also welcome
• Knowledge of Pennsylvania title and registration procedures is a plus
• Comfortable using Microsoft Office and learning new computer systems
• Strong organizational and time-management skills
• Must be legally authorized to work in the United States
• Must be able to meet applicable background requirements for the position

Languages

We are especially interested in bilingual candidates.

In addition to English, fluency in any of the following is highly preferred:

Russian, Ukrainian, Georgian

Additional languages are always a plus.

Benefits & Growth

We invest significant time in training our employees and want people who are interested in building long-term skills and growing with our company.

• Paid training
• Commission opportunities after completion of the training period
• Company-provided reloadable office expense card for approved gas and lunch expenses
• Opportunities for career growth and advancement
• Continuous training and opportunities to develop new industry knowledge
• Company and corporate events/parties
• Paid holidays
• Paid vacation after 2 years of continuous employment.

Ideal Candidate

The ideal candidate is friendly, sharp, organized, dependable, and not easily overwhelmed. You don't need to know everything on your first day—we can teach procedures—but you must be willing to learn, pay attention to details, handle multiple responsibilities, and provide great customer service.

If you enjoy working with people, learning new things, solving problems, and staying busy throughout the day, we would love to hear from you.