Ethos Therapy Solutions, Healthcare Administration

Ethos Therapy Solutions; Center Square (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ethos Therapy Solutions provides advanced therapy surfaces and specialty equipment to support patients in the home setting, including air fluidized therapy beds, immersion mattresses, Group 2 support surfaces, high acuity frames, and bariatric solutions.

Ethos Therapy Solutions is seeking a full-time Healthcare Administration professional to coordinate therapy equipment orders, verify documentation, and process patient referrals on-site in Blue Bell, PA.

Qualifications

• Strong analytical skills to review documentation and data accurately.
• Effective communication with healthcare providers, patients, caregivers and internal teams.
• Ability to help clinicians and partners understand available solutions.
• Provide compassionate customer service to stakeholders.
• Collaborate with sales to support order conversion and understand product offerings.
• Experience in healthcare administration, durable medical equipment, home health, or related setting is beneficial.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Proficiency with standard office software and willingness to learn new tools.
• Bachelor’s or associate degree in healthcare administration or related field, or equivalent experience.

Responsibilities

• Coordinate therapy equipment orders and verify documentation.
• Ensure timely processing of patient referrals and service requests.
• Maintain patient and account records and collaborate with clinical and sales teams.
• Communicate with healthcare providers, payers, and caregivers to support equipment delivery.
• Monitor workflow, track authorizations, and assist with billing tasks.
• Respond to inquiries and resolve issues to improve processes and patient experience.

Skills

Analytical Skills

Communication skills

Consulting skills

Customer Service skills

Sales-related skills

Education

Associate or Bachelor’s degree in healthcare administration, business, or related field

Job description

Ethos Therapy Solutions provides advanced therapy surfaces and specialty equipment to support patients in the home setting, including air fluidized therapy beds, immersion mattresses, Group 2 support surfaces, high acuity frames, and bariatric solutions. The organization is dedicated to compassionate care, with a strong focus on pressure injury management and functional recovery. Ethos Therapy Solutions partners with healthcare professionals to deliver clinically appropriate products that improve comfort, safety, and outcomes for patients. Team members contribute to a mission-driven environment that emphasizes quality, responsiveness, and patient-centered service.

This full-time Healthcare Administration role at Ethos Therapy Solutions is an on-site position based in Blue Bell, PA. The role involves coordinating therapy equipment orders, verifying documentation, and ensuring accurate and timely processing of patient referrals and service requests. Responsibilities include maintaining patient and account records, collaborating with clinical and sales teams, and communicating with healthcare providers, payers, and caregivers to support equipment delivery and service. The individual in this position will monitor workflow, track authorizations, and assist with billing-related tasks to support operational efficiency and regulatory compliance. The role also includes responding to inquiries, resolving issues professionally, and contributing to continuous improvement of internal processes and patient experience.

Qualifications

• Candidates should possess strong Analytical Skills to review documentation, interpret coverage requirements, and track administrative data accurately.
• Candidates should possess effective Communication skills to interact with healthcare providers, patients, caregivers, and internal teams in a clear and professional manner.
• Candidates should possess Consulting skills to help clinicians and partners understand available solutions and align equipment choices with patient needs.
• Candidates should possess Customer Service skills to manage inquiries, resolve concerns, and support a positive, compassionate experience for all stakeholders.
• Candidates should possess Sales-related skills to collaborate with the sales team, support order conversion, and understand product offerings and value propositions.
• Relevant experience in healthcare administration, durable medical equipment, home health, or a related healthcare setting is beneficial.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are beneficial.
• Proficiency with standard office software, electronic documentation systems, and willingness to learn new tools and processes is beneficial.
• An associate or bachelor’s degree in healthcare administration, business, or a related field, or equivalent work experience, is beneficial.