ETF Senior Sales Manager

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 175,000 - 245,000; Full time

Benefits offered by this job

Annual target bonus

Profit-sharing

Healthcare benefits

Long-term savings plan

Time off and flexibility

Job summary

Brown Brothers Harriman (BBH) seeks to grow and advance BBH’s ETF Servicing business in the US by providing support to client relationships, driving sales initiatives, and informing our future offering.

As an ETF SME, you will educate internal teams, promote BBH’s products, and lead consultative sales campaigns to Asset Managers/ETF sponsors, while building industry relationships across the US ETF ecosystem. Travel is required.

Qualifications

• Demonstrated ETF market knowledge and processing requirements.
• Excellent presentation and writing abilities.
• Ability to lead consultative sales initiatives and build industry relationships.

Responsibilities

• Be an ETF SME for internal constituencies (Sales, RM, Risk, CSG).
• Educate internal teams on ETF marketplace and BBH’s servicing capabilities.
• Collaborate with global ETF team to inform product/service offerings.
• Promote BBH products and services across the industry.
• Lead sales initiatives to Asset Managers/ETF sponsors.

Skills

ETF SME

Presentation skills

Writing ability

PowerPoint skills

Negotiation skills

Project management

Travel

Tools

ETF knowledge

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Overview Grow and advance BBH’s ETF Servicing business in the US by providing support to BBH’s client relationships, driving sales initiatives, and informing our future offering.

Business Development / Representing BBH in Industry

• Be an ETF SME for internal constituents (i.e. Sales, RM, Risk, CSG, etc.)
• Educate internal constituents on the ETF marketplace and raise awareness of BBH’s ETF servicing capabilities to generate cross selling opportunities
• Work with global ETF team across product, RE and CSG to create a feedback loop of latest ETF product trends, product / service offering and competitive intelligence to inform the development of BBH’s Global ETF Service offering
• Promote BBH products and services throughout the industry and position BBH for long-term opportunities
• In a consultative manner, lead the sales initiatives to promote BBH’s ETF servicing capabilities to Asset Managers / ETF sponsors.
• Cultivate opportunities through an insights‑led business development approach.
• Establish and build industry relationships across the US ETF eco‑system (i.e. listing exchanges, APs and MMs, law firms, etc) for market intelligence and source of referrals
• Work with Marketing to develop a marketing campaign in the US including strategy around building brand, materials, and overall “go‑to‑market” approach
• Attend or Speak at Conferences and Industry Events to further promote BBH’s ETF Brand
• Advocate for ETF business with internal constituents across product lines and senior management
• Work with RM’s to develop an account plan including focusing on areas to improve service as well as growth opportunities
• Provide an escalation point for ETF clients in the US

Requirements

• Understand key trends and processing requirements of supporting ETFs
• Minimum of ten years’ experience in Fund Servicing within an Asset Manager or Service Provider (i.e. Custodian, Index Provider, Exchange, Specialist, etc.)
• Fund Accounting experience, especially with ETFs, preferred
• Global custody and asset administration product knowledge desirable.
• Understanding of ETF custody and administration process flows an advantage but not essential
• Communication skills with demonstrated presentation skills and excellent writing ability
• Excellent PowerPoint skills
• ETF Product and/or Distribution experience a plus
• Project Management / Consulting skills a plus
• Proven negotiation skills
• Professional business acumen: ability to interact in a professional manner at all levels, both internally and externally
• Detail oriented with proven ability to see open issues to resolution
• Travel is required

What We Offer

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others
• Salary Range MA: $175,000 - $245,000 + annual target bonus NY: 175,000 - $245,000 + annual target bonus
• BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit‑sharing.
• Base salaries may vary based on factors such as skill, experience and qualification for the role.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long‑term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well‑being.
• We value diverse experiences. We value diverse experiences and transferrable skillsets.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.