ETF Operations Analyst: Primary Market & Settlements

Northern Trust; Boston (MA); Hybrid; USD 74,000 - 118,000; Full time

Job summary

Northern Trust in the United States seeks an ETF Operations Product Analyst to support North American ETF servicing across the primary market lifecycle, including creation/redemption order support, basket production and dissemination, and settlement-related activities.

You will partner with operations, oversight, and technology teams to ensure accurate execution, strong controls, and ongoing process and system enhancements, with emphasis on collaboration and data quality.

Qualifications

• College degree or equivalent work experience.
• 3–5 years ETF operations or servicing experience.
• Knowledge of ETF products and primary market workflows.
• Ability to prioritize in a high-volume environment.
• Strong written and verbal communication skills.
• Ability to analyze operational breaks and drive issue resolution.
• Experience supporting testing and process changes.

Responsibilities

• Oversee ETF servicing activities across the primary market lifecycle (creation/redemption, basket production, settlement support).
• Monitor workflow milestones, investigate exceptions, and coordinate timely resolution across internal and external parties.
• Coordinate with internal and external teams to manage inquiries and ensure timely workflow execution.
• Produce, validate, and reconcile ETF data to support daily reporting and controls.
• Maintain procedures and operating guides as processes evolve.
• Execute ETF-specific controls within the control framework.
• Collaborate with technology and operations to define requirements and validate enhancements.
• Identify root causes and drive continuous improvement through metrics.

Skills

ETF operations

Transfer agency

AP servicing

Basket operations

Fund accounting

Custody operations

ETF products

Excel

Systems skills

Data reconciliation

Education

Bachelor's degree

Tools

Excel

Job description

Northern Trust in the United States seeks an ETF Operations Product Analyst to support North American ETF servicing across the primary market lifecycle, including creation/redemption order support, basket production and dissemination, and settlement-related activities.

You will partner with operations, oversight, and technology teams to ensure accurate execution, strong controls, and ongoing process and system enhancements, with emphasis on collaboration and data quality.