ETC Energy Navigation and Education Assistant

Not found for 'AmeriCorps; Duluth (MN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Housing

Living Allowance

Stipend

Training

Job summary

Ecolibrium3 in Duluth, MN is seeking a dedicated member for the Energy Training Corps to support the Energy Program intake, client processing, and scheduling for eligible households. You will assist in outreach, tabling, and recruitment to ensure participation in Energy Program services.

The position emphasizes case management, education, and ongoing client support, with on-site service in Duluth from April to October.

Qualifications

• Strong communication and interpersonal skills for client intake and case management.
• Ability to explain home energy reports and upgrade options to households.
• Experience coordinating schedules and managing paperwork.
• Strong writing and editing skills for pamphlets and documentation.
• Familiarity with social service programs and resources.

Responsibilities

• Energy Program Intake: assist in household intake via phone, email, visits, tabling, and outreach.
• Client Processing: assist in processing income verification, liability documents, and educational pamphlets.
• Scheduling: arrange home energy assessments and upgrade appointments; prepare documents for staff.
• Case Management: develop multi-step energy upgrade plans and support clients through upgrades.

Skills

Counseling

Public Speaking

Recruitment

Writing & Editing

Social Services

Job description

Ecolibrium3 is a community-based organization in Duluth, MN. Our Energy Training Corps (ETC) aims to increase capacity for our award-winning low-income Energy Efficiency Program, while training members in key building science and energy efficiency protocols to prepare them for careers in the energy industry. This unique position provides support to Ecolibrium3's administrative staff. Primary responsibilities center around Ecolibrium3 Energy Program client support and management. Applicants interested in case management, customer service, and energy efficiency are strongly encouraged to apply! Member in this position serve from April to October. We are a place-based organization, and members are expected to serve onsite in Duluth, MN.

Member Duties

• Energy Program Intake: Assist in household intake for the Ecolibrium3 Energy Program. This includes program communication via phone call, email, office visits, tabling, and recruiting households for Ecolibrium3 Energy Program services.
• Client Processing: Assist in the processing of client paperwork, such as income verification, liability documents, and educational pamphlets.
• Scheduling: Schedule home energy assessment and home energy upgrade appointments for eligible households. Create calendar invitations and prepare necessary documents for Ecolibrium3 staff and AmeriCorps members to perform work.
• Case Management: Meet with household clientele to develop multi-step personalized energy upgrade plans. This includes explaining data presented in home energy assessments reports, identifying potential funding opportunities to cover upgrade costs, and continued one-on-one support for clients as they proceed with upgrades over time.

Program Benefits

• Housing
• Living Allowance
• Stipend
• Training

Terms

• Permits attendance at school during off hours
• Permits working at another job during off hours
• Uniforms provided and required

Service Areas

• Community Outreach
• Education
• Environment
• Health
• Housing
• Neighborhood Revitalization

Skills

• Counseling
• Public Speaking
• Recruitment
• Writing/Editing
• Social Services