ESV Support Serv Coordinator

Guilford County; Greensboro (NC); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Telehealth

Employee Assistance Program

Paid holidays and vacation

401(k) retirement plan

Life insurance

Job summary

Guilford County Government in Greensboro seeks an Emergency Services Support Services Coordinator to manage logistical operations and provide essential support across divisions. You will ensure equipment, facilities, and resources are maintained and ready for routine operations and emergency responses.

This role oversees facility and fleet maintenance, coordinates with vendors, and participates in budget planning while upholding safety standards and regulatory requirements.

Qualifications

• Knowledge of emergency service operations and incident command procedures.
• Knowledge of principles of logistics, inventory management, and procurement.
• Knowledge of facility management and maintenance procedures.
• Strong organizational and problem-solving skills.
• Proficient skills in inventory management systems and office software.
• Effective communication and collaboration skills.
• Ability to manage multiple priorities under pressure.
• Ability to collaborate with internal and external partners to support emergency operations.
• Ability to analyze operational challenges and implement effective solutions.

Responsibilities

• Serve as the primary point of accountability for facility operations, proactively overseeing and coordinating maintenance, functionality, and security to ensure facilities meet operational and safety standards.
• Monitor and direct vehicle maintenance schedules, repairs, and equipment readiness, ensuring fleet reliability and compliance with operational readiness.
• Lead logistical planning and execution during emergency activations, including coordinating supply chains, staging areas, and resource deployment to support response operations.
• Manage vendor relationships and service contracts, including performance monitoring, coordination of services, and support of procurement processes to ensure timely and cost-effective delivery.
• Participate in budget development, independently track expenditures, and recommend cost-effective strategies to support fiscal responsibility and operational efficiency.
• Ensure facilities, equipment, and operational practices comply with all applicable safety standards, policies, and regulatory requirements, proactively identify and mitigate risks while maintaining all OSHA required documentation.
• Coordinate and oversee the operation, maintenance, and readiness of seven (7) radio tower sites, ensuring continuous functionality and compliance with operational standards.
• Manage the OPW fuel control system and oversee fleet fuel inventory across two fueling locations, radio tower sites, and base generators to ensure uninterrupted operations. Monitor and oversee department use of Go Gas system.

Skills

Emergency ops

Logistics

Procurement

Facility management

Organizational skills

Inventory systems

Communication

Multitasking

Vendor coordination

Problem solving

Education

High School Diploma

Job description

GUILFORD COUNTY GOVERNMENT

Quality Government

Description

GENERAL STATEMENT OF DUTIES

The Emergency Services Support Services Coordinator is responsible for managing logistical operations and providing essential support to all divisions within Emergency Services. This role ensures that equipment, facilities, and resources are effectively maintained and available to support routine operations and emergency responses.

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Description

GENERAL STATEMENT OF DUTIES

The Emergency Services Support Services Coordinator is responsible for managing logistical operations and providing essential support to all divisions within Emergency Services. This role ensures that equipment, facilities, and resources are effectively maintained and available to support routine operations and emergency responses.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is responsible for overseeing the management and maintenance of the Department's physical infrastructure, vehicles, and equipment. This is achieved through effective coordination with internal departments, external vendors, and partner agencies. Performance is evaluated for alignment with departmental goals through regular conferences, reports, and record reviews.

DUTIES AND RESPONSIBILTIES

Essential duties and responsibilities include, but are not limited to:

• Serve as the primary point of accountability for facility operations, proactively overseeing and coordinating maintenance, functionality, and security to ensure facilities meet operational and safety standards.
• Monitor and direct vehicle maintenance schedules, repairs, and equipment readiness, ensuring fleet reliability and compliance with operational readiness.
• Lead logistical planning and execution during emergency activations, including coordinating supply chains, staging areas, and resource deployment to support response operations. Serve in a call-back role to complete this responsibility.
• Manage vendor relationships and service contracts, including performance monitoring, coordination of services, and support of procurement processes to ensure timely and cost-effective delivery.
• Participate in budget development, independently track expenditures, and recommend cost-effective strategies to support fiscal responsibility and operational efficiency.
• Ensure facilities, equipment, and operational practices comply with all applicable safety standards, policies, and regulatory requirements, proactively identify and mitigate risks while maintaining all OSHA required documentation.
• Coordinate and oversee the operation, maintenance, and readiness of seven (7) radio tower sites, ensuring continuous functionality and compliance with operational standards.
• Manage the OPW fuel control system and oversee fleet fuel inventory across two fueling locations, radio tower sites, and base generators to ensure uninterrupted operations. Monitor and oversee department use of Go Gas system.

RECRUITMENT STANDARDS

Knowledge, Skills, And Abilities

• Knowledge of emergency service operations and incident command procedures.
• Knowledge of principles of logistics, inventory management, and procurement.
• Knowledge of facility management and maintenance procedures.
• Strong organizational and problem-solving skills.
• Proficient skills in inventory management systems and office software.
• Effective communication and collaboration skills.
• Ability to manage multiple priorities under pressure.
• Ability to collaborate with internal and external partners to support emergency operations.
• Ability to analyze operational challenges and implement effective solutions.

Typical Qualifications

MINIMUM QUALIFICATIONS

High School Diploma and three (3) years of experience in logistics, facility management, or emergency services operations. Current driver license required.

Special Requirements

Must obtain within one year, EMT, FEMA Incident Command System (ICS) certifications (ICS 100, 200, 300, and 700), Forklift Operators License and Class B driver license.

Preferred Qualifications

• Experience in managing emergency operations support functions.
• Knowledge of procurement procedures and inventory management systems.
• Proficiency in using facilities management and logistics software.
• Strong background in working with external vendors and contractors.

Supplemental Information

Physical Demands And Work Conditions

An employee in this position must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. The employee must be able to perform medium work exerting in excess of 50 pounds of force occasionally, and/or in excess of 20 pounds of force frequently, and/or in excess of 10 pounds of force constantly to move objects.

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

Reasons why we love working for Guilford County

• We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
• Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
• Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
• 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
• Employer contributes 5% into your 401(k) - no match required.
• Enrollment in the State Retirement Plan by contributing 6%.
• Longevity pay beginning at five years of service.
• We provide a $10,000 Life and AD&D benefit to eligible employees.
• Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
• Voluntary Life, AD&D, Short-Term and Long-Term Disability.