eStore Shopper - Quick Online Order Fulfillment

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Austin seeks an eStore In-Store Shopper to select, sort, and unload items for online orders. You will use a digital tool to pick items, pack, and stage orders, and retrieve orders for customers while delivering excellent service on the sales floor.

Responsibilities include maintaining sanitation in the eStore, assisting customers with product questions, and coordinating with managers to locate products. Previous curbie or personal shopping experience is a plus.

Qualifications

• Age 16+; 3+ months of curbie or related experience
• Experience in personal shopping a plus
• Strong customer service orientation

Responsibilities

• Select merchandise from the sales floor to complete customer online orders
• Sort/unload merchandise into refrigeration, frozen, or dry storage areas
• Use a digital tool to select items, pack, and store orders in staging area
• Retrieve orders for customers and assist with unavailable items
• Provide superior customer service, answer product questions, locate products
• Return extra/unwanted products to correct in-store location
• Communicate with managers and partners to locate products
• Follow SOPs and meet productivity standards
• Perform eStore curbie duties as needed
• Maintain sanitation, stocking, and safety standards

Skills

Customer service

Communication

Decision making

Prioritization

Flexibility

Education

HS Diploma or GED

Job description

H-E-B in Austin seeks an eStore In-Store Shopper to select, sort, and unload items for online orders. You will use a digital tool to pick items, pack, and stage orders, and retrieve orders for customers while delivering excellent service on the sales floor.

Responsibilities include maintaining sanitation in the eStore, assisting customers with product questions, and coordinating with managers to locate products. Previous curbie or personal shopping experience is a plus.