Estimator/Repair Planner

Harper Volkswagen; Knoxville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Paid Training

Opportunities for Advancement

Closed Sundays

Healthy Work/Life Balance

Job summary

Harper Collision in Knoxville is seeking an experienced Collision Estimator/Repair Planner to join our state-of-the-art 60,000-square-foot facility. The role focuses on building thorough repair plans, documenting OEM procedures, and coordinating disassembly and blueprinting for repairs to a wide range of vehicles.

The position emphasizes exact documentation, strong communication with insurers and customers, and ensuring safe, high-quality repairs with adherence to manufacturer procedures.

Qualifications

• Previous collision estimating or repair-planning experience.
• Strong knowledge of modern vehicle construction and repair procedures.
• Experience with CCC ONE or comparable estimating software.
• Familiarity with OEM repair information and documentation.
• Excellent communication and organizational skills.
• Strong attention to detail and a commitment to safe, proper repairs.
• I-CAR training or OEM certification experience is preferred.

Responsibilities

• Inspecting vehicles and preparing accurate, complete repair plans.
• Researching and documenting OEM repair procedures.
• Identifying structural, mechanical, safety, and calibration requirements.
• Coordinating vehicle disassembly and blueprinting.
• Writing and negotiating supplements with insurance carriers.
• Documenting all required labor operations, parts, materials, and sublet services.
• Communicating clearly with customers, technicians, insurers, and vendors.
• Monitoring repairs to help maintain quality and production flow.

Skills

Communication

Organization

Attention to detail

Problem solving

Education

I-CAR training

Tools

CCC ONE

Job description

Job Summary

Harper Collision is seeking an experienced, detail-oriented Collision Estimator / Repair Planner to join our team. We operate from a state-of-the-art, 60,000-square-foot facility and are committed to safe, high-quality repairs performed according to manufacturer procedures.

Harper Collision repairs a wide range of European, Asian, and domestic vehicles. We are looking for a professional who takes pride in building thorough repair plans and understands that quality repairs begin with complete documentation.

We offer competitive compensation, a professional working environment, modern equipment, and opportunities for continued training and career growth.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Short & Long Term Disability
• Employer Paid Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Birthdays
• Paid Training
• Opportunities for Advancement
• Closed Sundays
• Healthy Work/Life Balance

Responsibilities

• Inspecting vehicles and preparing accurate, complete repair plans
• Researching and documenting OEM repair procedures
• Identifying structural, mechanical, safety, and calibration requirements
• Coordinating vehicle disassembly and blueprinting
• Writing and negotiating supplements with insurance carriers
• Documenting all required labor operations, parts, materials, and sublet services
• Communicating clearly with customers, technicians, insurers, and vendors
• Monitoring repairs to help maintain quality and production flow

Qualifications

• Previous collision estimating or repair-planning experience
• Strong knowledge of modern vehicle construction and repair procedures
• Experience with CCC ONE or comparable estimating software
• Familiarity with OEM repair information and documentation
• Excellent communication and organizational skills
• Strong attention to detail and a commitment to safe, proper repairs
• I-CAR training or OEM certification experience is preferred

About Us:

The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.