Estimator (Not Remote)

ServiceMaster Clean of Fraser Valley; Chandler (AZ); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player in emergency property restoration is seeking a skilled Estimator to join their dynamic team. This role is pivotal in meeting customer needs by providing accurate estimates for property damage due to fire, water, and mold. The ideal candidate will have at least five years of experience, with proficiency in Xactimate and Symbility, and a strong commitment to professional communication and customer service. Join a company that values servant-based leadership and offers opportunities for personal and professional growth in a supportive environment.

Benefits

Company Parties

Competitive Salary

Free Uniforms

Health Insurance

Paid Time Off

Training & Development

Opportunity for Advancement

Qualifications

• 5+ years of experience in estimating with strong knowledge of Xactimate.
• Ability to communicate effectively and handle customer interactions professionally.

Responsibilities

• Write accurate estimates for property damage using Xactimate and Symbility.
• Communicate effectively with customers, adjusters, and team members.

Skills

Xactimate

Symbility

Effective Communication

Organization

Customer Service

Education

High School Diploma or Equivalent

Tools

DASH

XactAnalysis

Encircle

DocuSketch

Job description

Estimator

Position Overview
The Estimator meets with customers and writes estimates to be submitted to insurance adjusters, TPAs, and customers for approval. Additionally, the Estimator gets contracts signed and effectively communicates with customers, adjusters, and fellow team members. This is a critical role as it contributes to the growth of the organization.

Responsibilities:

• Experience with DASH, XactAnalysis, Encircle, DocuSketch, and reading MICA reports.
• Develop clear and accurate line item Xactimate & Symbility estimates.
• Meet all Service Level Agreements (SLA) for all PuroClean Business Development National programs with regards to estimating guidelines.
• Properly evaluate losses and complete accurate scope sheets.
• Ensure that proper administrative items and supporting documentation/photos are part of final estimate.
• Competitively price non-insurance estimates and win the job.
• Management of compliance documentation, business resume and national account programs.
• Ensure that all supporting documents are present when creating Time & Materials (T&M) estimates.
• Clearly communicate with customer, COI, adjuster, or financially responsible party the basis for your estimate.
• Clearly communicate with Production Managers and/or Production Staff with regards to scope of work and missed revenue opportunities.
• Clearly communicate with sub-contractors and explain the scope of work that needs to be performed.
• Preparation of job estimates for property damage, residential and commercial, including Fire, Water, and Mold Damage.
• Use of Xactimate to write estimates accurately and in a timely manner to submit to Claims Coordinator in order to meet insurance and TPA guidelines.
• Assist with the growth of the organization.

Requirements:
Note: This is not an entry-level position so training for essential skills will not be provided.

• The ideal applicant should possess five years of experience.
• Knowledge of Xactimate to write estimates is required.
• Knowledge of Simbility to write estimates preferred.
• Understanding of construction principles preferred.
• IICRC Certifications preferred.
• Insurance Adjusting Experience a strong plus.
• Ability to work independently.
• Ability to meet crucial deadlines.
• Effective, professional communication skills.
• Valid Driver's License & insurable driving record.
• Must pass and maintain a satisfactory background screening and pre-employment drug screening.

Qualifications:

• Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism.
• Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’.
• Skilled with organization, record keeping and close attention to detail.
• Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.
• 3 years Estimator experience required. Must have experience using Xactimate & Symbility.
• Prior work experience with a disaster restoration / mitigation company preferred.
• Must be familiar with various insurance company program guidelines.
• High School diploma (or equivalent) or higher (or equivalent experience) required.
• Proficient with navigating a computer, computer software systems, and typing.
• Must be able to pass a background check and drug screen.
• Must be self-motivated; works well individually.
• Must be a team player; works well with team.
• Must have excellent customer service skills.

Benefits:

• Company parties.
• Competitive salary.
• Free uniforms.
• Health insurance.
• Paid time off.
• Training & development.
• Opportunity for advancement.

Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.