Estimator Apprentice: Learn, Estimate & Drive Results

Gerber Collision & Glass; Escanaba (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual PTO

Paid holidays

Medical/Dental/Vision insurance

401(k) with company match

Life insurance

Continuing education opportunities

Daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator in Training to work with our Estimator and learn to diagnose and prepare all repair estimates. You will communicate value to customers, contributing to a high close-rate and profitability, following our guidelines and CCC One processes.

The role requires a high school diploma or GED, 16 I-CAR units within 12 months, and preferred 4–6 years related experience with photo-imaging software.

Qualifications

• High school diploma or GED required; 16 I-CAR units within first 12 months; 4–6 years related work experience preferred; photo-imaging software experience preferred.
• Knowledge of Microsoft products is preferred; must be computer literate.

Responsibilities

• Greet customers at repair drop-off and build rapport.
• Map damage with customer and identify WOW opportunities.
• Assist with damage mapping and initial photographs; upload to CCC One with notes.
• Verify estimates during teardown and finalize using Repair Planning Template.
• Coordinate with repair team; ensure windshield notations are correct and parts list is complete.
• Set promise date using the system; contact customer to review estimate and date.
• Update customers regularly per management standards; attend production meetings.
• Follow up with technicians after teardown and adjust estimates as needed.
• Assist insurance adjusters and claim re-inspectors as required.

Skills

Excellent communication

Computer literate

Good judgment

Customer service experience

Education

High school diploma/GED

I-CAR 16 units within 12 months

4-6 years related work experience

Tools

CCC One

Photo-imaging software

Microsoft Office

Job description

Gerber Collision & Glass is seeking an Estimator in Training to work with our Estimator and learn to diagnose and prepare all repair estimates. You will communicate value to customers, contributing to a high close-rate and profitability, following our guidelines and CCC One processes.

The role requires a high school diploma or GED, 16 I-CAR units within 12 months, and preferred 4–6 years related experience with photo-imaging software.