Estimator

The Glass Guru of Columbia (SC); Columbia (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Job summary

The Glass Guru of Columbia (SC) is seeking an Estimator to lead the customer experience in home and showroom settings. You will interact with customers, measure spaces, prepare quotes, and coordinate with the sales team to ensure accurate orders.

Responsibilities include creating legible quotations, presenting options, and following up with customers post-quote. A strong focus on communication and timely updates is required to drive successful installations.

Qualifications

• 2 years residential glass experience (glazing, ordering, estimating, and/or office/project management).
• In-home sales experience preferred.
• HS Diploma or equivalent.
• All candidates must pass initial background check.

Responsibilities

• Interact with customers in the home and/or showroom to develop a complete understanding of customer needs.
• Make proactive suggestions of company products & services that address customer needs.
• Convey and manage realistic customer expectations.
• Accurately measure rough openings / space to facilitate accurate pricing and ordering.
• Generate legible and accurate shop drawings for quotes/jobs as required.
• Develop professional quotation(s) and present to customers in a prompt fashion.
• Capture all additional relevant details about the customer and/or job location to facilitate a successful project.
• Proactively follow up with customers on pending sales quotes and communicate with vendors for materials.

Skills

Excellent communications

Time management

In-home sales

Education

HS Diploma or equivalent

Tools

Microsoft Excel

Estimating software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

Roles & Responsibilities:

The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:

• Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
• Make proactive suggestions of company products & services that address customer need(s)
• Convey and manage realistic customer expectations
• As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
• Generate legible and accurate shop drawings for quotes/jobs as required
• Develop professional quotation(s) and present to customer(s) in a prompt fashion
• Capture all additional relevant details about the customer and/or job location to facilitate a successful
• Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
• Entry of relevant details into company sales software in a timely manner
• Proactively follow up with customers on pending sales quotes
• Proactively communicate with company vendors, including ordering of materials required for sold jobs
• Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
• Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

• 2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)
• In-home sales experience preferred
• HS Diploma or equivalent
• All candidates must pass initial background check

Preferred Skills:

• Excellent verbal/written communications skills
• Microsoft Office proficient (Word, Excel)
• Experience with estimating, fabricating, and/or installing residential glass products
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period