A local home improvement company is seeking an Estimator in Grand Junction. This role involves customer interaction, identifying needs, and providing product solutions. Candidates should have 2 years of residential glass experience and strong communication skills. The position offers a chance to develop professional quotations and ensure customer satisfaction post-installation.
Qualifications
2 years residential glass experience (glazing, ordering, estimating, or office/project management).
In-home sales experience preferred.
All candidates must pass initial background check and drug test.
Responsibilities
Interact with customers to understand their needs.
Make proactive suggestions of products and services.
Accurate measuring of openings for pricing and ordering.
Generate legible and accurate shop drawings.
Develop and present professional quotations.
Follow up with customers post-installation.
Skills
Excellent verbal/written communication skills
Microsoft Office proficiency
Experience with estimating/fabricating/installing residential glass products
Organizational and time-management skills
Education
HS Diploma or equivalent
Job description
Responsibilities
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:
Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
Make proactive suggestions of company products & services that address customer need(s)
Convey and manage realistic customer expectations
As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
Generate legible and accurate shop drawings for quotes/jobs as required
Develop professional quotation(s) and present to customer(s) in a prompt fashion
Capture all additional relevant details about the customer and/or job location to facilitate a successful
Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
Entry of relevant details into company sales software in a timely manner
Proactively follow up with customers on pending sales quotes
Proactively communicate with company vendors, including ordering of materials required for sold jobs
Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.