Restoration Project ManagerEstimator

SERVPRO - Cheshire County; Keene (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading restoration company in New Hampshire is looking for a Project Manager/Estimator to join their team. This full-time role involves overseeing customer relations, managing job scheduling, and training production personnel. Applicants should have a valid driver's license and effective communication skills. Experience in restoration and familiarity with Microsoft Office are preferred. This position offers competitive pay rates and opportunities for advancement, with a focus on helping clients during tough times.

Qualifications

• Valid driver's license required.
• No major driving violations within the past 3 years.
• Experience in cleaning/restoration preferred.
• Ability to lift a minimum of 50 pounds regularly.
• Ability to work with/around cleaning products/chemicals.

Responsibilities

• Oversee Franchise processes relating to customers.
• Manage relationships with centers of influence.
• Oversee scheduling of jobs, resources, and crews.
• Train, manage, and recruit production personnel.
• Project estimation and management.
• Create and review job scopes and ensure clarity.
• Review all job paperwork to ensure staff readiness.
• Project estimation and management.
• Monitor and respond to customer needs/concerns.

Skills

Effective written and oral communication

Intermediate math skills

Customer service

Supervision

Supervising

Education

High school diploma/GED

IICRC certifications

Tools

Xactimate Software

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

OUR FRANCHISES ARE GROWING! Do you want to join a growing business that has been well established in New Hampshire and Vermont for over 40 years? Do you love helping people through difficult situations? We are searching for our next Project Manager/Estimator to add to our growing team. In this position, you will be making a difference each day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is looking for a Project Manager/Estimator to assist in servicing our Southern and Central Vermont area as well as our New Hampshire territory. We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Oversee Franchise processes relating to customers and take care of customer needs
• Manage relationships with centers of influence (COIs)
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
• Project Estimation and Management
• Monitor, communicate and respond to customer needs/concerns

Position Requirements

• Valid driver's license required
• No major driving violations within the past 3 years
• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Proficient with Microsoft Office
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law
• Xactimate Software experience preferred but not required
• Availability to lead an on-call team on a rotating schedule
• Availability to work overtime during storm events and times of high call volume

Pay Rate Competitive salary based on experience, as well as commission SERVPRO® of Cheshire Co., NH and Windham & Windsor Co., VT is an EOE M/F/D/V employer.

Job Type: Full-time

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.