Estimator

The Glass Guru of Apex; Apex (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

On-the-job training

OT available

Job summary

The Glass Guru of Apex is seeking an Estimator to deliver a superior customer experience in-home or in-showroom. You will develop client needs, suggest products, measure openings, prepare quotes, and coordinate with the team from sales to installation.

Ideal candidates include 2 years of residential glass experience, a HS diploma, and the ability to pass background and drug tests. Training is provided and OT may be available.

Qualifications

• 2 years residential glass experience (glazing, ordering, estimating, and/or office/project management).
• HS Diploma or equivalent.

Responsibilities

• Interact with customers in home/showroom to understand needs.
• Proactively suggest products and services addressing customer needs.
• Measure rough openings and spaces for accurate pricing and ordering.
• Generate professional quotations and present to customers promptly.
• Enter details into sales software and follow up on quotes.

Skills

Verbal/written comms

Estimating experience

Organizational skills

Education

HS diploma

Job description

The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:

• Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
• Make proactive suggestions of company products & services that address customer need(s)
• Convey and manage realistic customer expectations
• As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
• Generate legible and accurate shop drawings for quotes/jobs as required
• Develop professional quotation(s) and present to customer(s) in a prompt fashion
• Capture all additional relevant details about the customer and/or job location to facilitate a successful
• Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
• Entry of relevant details into company sales software in a timely manner
• Proactively follow up with customers on pending sales quotes
• Proactively communicate with company vendors, including ordering of materials required for sold jobs
• Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
• Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

• 2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test.

Preferred Skills:

• Excellent verbal/written communications skills
• Experience with estimating, fabricating, and/or installing residential glass products
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period

Great place if you're looking to start the glazing trade. They train on the job everything you need to know. Everyday is different, and you're always learning. The schedule is great and OT is available.