Estimator

Car Crafters Collision LLC; Albuquerque (NM); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Equal opportunity employer

Benefits discussed during interview

Job summary

Open Road Collision is seeking a detail-oriented Estimator to prepare accurate damage estimates using CCC software, communicating with customers, adjusters, and repair teams throughout the process. The role updates estimates for supplemental damage and maintains organized repair files, coordinating drop-off/pick-up to ensure customer satisfaction.

Ideal candidates have at least 2 years in collision estimating, strong knowledge of repair procedures, and proficiency with estimation tools and

Qualifications

• Minimum 2 years of experience in collision estimating or similar role.
• Proficiency with estimating software and Microsoft Office Suite.
• I-CAR certification or willingness to obtain (preferred).

Responsibilities

• Prepare and provide accurate damage estimates using estimating software (CCC).
• Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process.
• Review and update estimates as needed to reflect supplemental damage found during repair.
• Maintain up-to-date repair files and documentation.
• Coordinate vehicle drop-off and pick-up, ensuring customer satisfaction.
• Collaborate with the production team to ensure repair timelines are met.
• Ensure all repairs follow OEM guidelines and industry best practices.
• Help resolve customer concerns or disputes in a timely and professional manner.

Skills

2 years collision estimating

Estimating software

Communication skills

Education

I-CAR certification

Tools

CCC Estimating Software

Microsoft Office

Job description

Position Overview:

As part of the Open Road Collision group DBA Car Crafters Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as an Estimator.

Key Responsibilities:

• Prepare and provide accurate damage estimates using estimating software (CCC)
• Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process
• Review and update estimates as needed to reflect supplemental damage found during repair
• Maintain up-to-date repair files and documentation
• Coordinate vehicle drop-off and pick-up, ensuring customer satisfaction
• Collaborate with the production team to ensure repair timelines are met
• Ensure all repairs follow OEM guidelines and industry best practices
• Help resolve customer concerns or disputes in a timely and professional manner

Why Work With Us?

• Team-oriented culture
• I-CAR Gold Certified
• OEM Certified
• Streamlined workflow for increased earning potential
• Opportunities for professional growth and certification
• Competitive compensation and benefits (discussed upon interview)
• Commitment to safety, quality, and a positive work environment

Requirements

• Minimum 2 years of experience in collision estimating or similar role
• Strong knowledge of vehicle repair procedures and insurance repair guidelines
• Proficiency with estimating software and Microsoft Office Suite
• I-CAR certification or willingness to obtain (preferred)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills

OpenRoad is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.

As part of our hiring process, OpenRoad participates in E-Verify to confirm the employment eligibility of all newly hired employees.