Collision Estimator - Group 1 Automotive

Group1 Automotive, Inc.; Stafford (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment and job-

training and advancement opportunities

Job summary

Group 1 Restoration Center in Houston is seeking a qualified Collision Estimator to support growth and momentum. The role involves assessing vehicle damage, communicating with customers and insurers, and preparing detailed repair estimates.

Ideal candidates have 2+ years of collision estimating experience, relevant certifications, and strong customer service and communication skills. The position requires a professional appearance and a proactive, independent work style.

Qualifications

• 2+ years of collision estimator experience required.
• OE, I-CAR, or other collision estimating certifications a plus.
• Proficient with Microsoft Office (Email, Excel, Word).
• Ability to work independently and be self-motivated.
• High school diploma or equivalent.
• Valid driver license with good driving record.

Responsibilities

• Greets customers, schedules appointments, and collects vehicle information.
• Builds and maintains relationships with customers, insurance companies and coworkers.
• Explains work orders after listening to customer requests.
• Inspects vehicles to identify damage (structural, exterior, interior, mechanical).
• Calculates labor and parts costs and salvage value estimates.
• Reviews cost effectiveness of repair vs. replacement of parts.
• Determines costs for repainting or customization as needed.
• Completes insurance claim forms with repair or replacement recommendations.
• Performs other duties as assigned by management.
• Demonstrates alignment with company values in all interactions.

Skills

Collision estimator experience

Customer service

Independent work

Strong communication

Professional appearance

Education

High school diploma or equivalent

OE/I-CAR certifications

Tools

Microsoft Office

Job description

Overview

Group 1 Restoration Center in Houston is growing, and we're looking for a qualified Collision Estimator to join our team and help drive that momentum forward!

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors

Qualifications

• 2+ years of Collision Estimator experience required
• OE, I-CAR, or other collision estimating certifications a plus
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word
• Ability to work independently and be self-motivated
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record
• Great attitude with high-energy personality
• Excellent customer service skills
• Professional appearance and work ethic
• Ability to work well in a process driven environment
• Outstanding communication skills in both verbal and written

Benefits:

• Health, Dental & Vision insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.