Estee Lauder Beauty Advisor - Full Time

Belk; Ponce de Leon (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Full-Time Estee Lauder Beauty Advisor. In this role, you will enhance customers' shopping experiences through excellent sales skills and customer service. Duties include achieving sales goals, building customer relationships, and maintaining store standards while promoting Estee Lauder products.

Qualifications

• Excellent communication skills.
• Experience in retail preferred.
• Ability to work a flexible schedule including evenings & weekends.

Responsibilities

• Meeting or exceeding personal sales per hour goals.
• Providing high-level customer service to support Customer Satisfaction Surveys.
• Maintaining floor and stock areas consistent with store standards.

Skills

Communication

Customer Service

Sales Skills

Education

No education requirement

Experience in retail

Job description

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The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Job Functions

• Sales - Responsible for:
• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP’s
• Driving sales through customer clienteling
• Work with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area
  
  

• Customer Service - Responsible for:
• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information
  
  

• General Responsibilities:
• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
• Ensuring timely set-up including signage for promotional events
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
• Maintaining Belk and vendor professional dress standards (uniforms) and appearance
• Cooperating with fellow associates and management
• Complying with store policies concerning attendance, tardiness, and associate handbook
• Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
• Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
  

Education / Experience Requirements

Please select from below the expected Contribution Level for this role

Position Contribution Level

Intermediate Level

Minimum Education & Experience

• No education requirement
• Experience in retail preferred
• Excellent communication skills
  
  

Preferred Education & Experience

Knowledge / Skills Requirements:

EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations

Knowledge & Skills

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
  
  

Physical Requirements

Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.

Physical

• Ability to use computer keyboard, standard telephone and other related business equipment
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Ability to apply treatment/make-up to customers face
  
  

Reporting Relationships

Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)

Supervisor

Sales Team Manager or Store Manager

Supervises

Accessibility Guidelines

Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at [e-mail]. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

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We Are An Equal Opportunity Employer

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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