Estate Recovery Project Manager

Austin Community College; Norwell (MA); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Stellarware Corporation, headquartered in Norwell, Massachusetts, is seeking a Project Manager to lead Medicaid Estate Recovery initiatives. This onsite role involves coordinating with state agencies, clients, and internal teams to drive project success and compliance.

Primary responsibilities include planning, staffing, data mapping support, and executive communication. The position requires a Bachelor's degree and 1+ years in project/operations management within healthcare or government

Qualifications

• Bachelor's degree or equivalent professional experience.
• 1+ years of project management, operations management, or program leadership experience.
• Experience managing teams in healthcare, Medicaid, legal, insurance, recovery, claims, probate, or government programs.
• Strong understanding of project coordination, workflows, deadlines, and operational reporting.
• Experience working with confidential/sensitive information in a HIPAA-compliant environment.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience working directly with clients, vendors, or state agencies.
• Experience supervising or leading customer service representatives, caseworkers, paralegals, or operational staff.

Responsabilités

• Manage Medicaid Estate Recovery (MERP) project operations, workflows, timelines, and deliverables.
• Serve as the primary point of contact for state agencies and client stakeholders.
• Lead project planning, implementation activities, and operational strategy.
• Oversee staffing plans, resource allocation, and team performance.
• Monitor contract compliance, reporting requirements, service levels, and performance metrics.
• Facilitate client meetings, status calls, presentations, and executive-level communications.
• Coordinate with state agencies, attorneys, courts, vendors, and internal teams to ensure project success.
• Assist with system implementations, file layouts, data mapping, and workflow documentation.
• Lead project meetings, staff coordination, training, and operational improvements.
• Escalate and resolve operational, technical, and client-related issues.
• Develop and maintain project documentation, procedures, and reporting processes.
• Support technical teams with testing, requirements gathering, and process enhancements.
• Collaborate with legal counsel and leadership regarding recovery strategies, policy changes, and program requirements.

Connaissances

Project management

Healthcare experience

Client communication

Team leadership

HIPAA compliance

Stakeholder management

Spanish (optional)

Formation

Bachelor's degree or equivalent

Outils

Jira

Description du poste

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Pay: $65,000.00 - $85,000.00 per year

ABOUT STELLARWARE:

Founded in 1997, Stellarware Corporation is a trusted provider of secure, web-based technology solutions that help government agencies modernize operations and deliver more effective public services. Headquartered in Norwell, Massachusetts, Stellarware partners with agencies nationwide to streamline critical programs through innovative, data-driven platforms.

With deep expertise in child support and recovery programs, Stellarware develops solutions that strengthen collaboration between government entities, employers, and private-sector partners. Its flagship platforms (including the Child Support Employer Services Portal) enhance reporting, improve compliance, and drive measurable outcomes for the programs it supports.

At its core, Stellarware is committed to delivering reliable, scalable solutions that increase efficiency, reduce administrative burden, and support better outcomes for the communities its partners serve.

JOB DESCRIPTION:

Work Location: Onsite

Target Hiring Date: Immediate Availability

ESSENTIAL JOB DUTIES:

• Manage Medicaid Estate Recovery (MERP) project operations, workflows, timelines, and deliverables
• Serve as the primary point of contact for state agencies and client stakeholders
• Lead project planning, implementation activities, and operational strategy
• Oversee staffing plans, resource allocation, and team performance
• Monitor contract compliance, reporting requirements, service levels, and performance metrics
• Facilitate client meetings, status calls, presentations, and executive-level communications
• Coordinate with state agencies, attorneys, courts, vendors, and internal teams to ensure project success
• Assist with system implementations, file layouts, data mapping, and workflow documentation
• Lead project meetings, staff coordination, training, and operational improvements
• Escalate and resolve operational, technical, and client-related issues
• Develop and maintain project documentation, procedures, and reporting processes
• Support technical teams with testing, requirements gathering, and process enhancements
• Collaborate with legal counsel and leadership regarding recovery strategies, policy changes, and program requirements

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent professional experience
• 1+ years of project management, operations management, or program leadership experience
• Experience managing teams in healthcare, Medicaid, legal, insurance, recovery, claims, probate, or government programs
• Strong understanding of project coordination, workflows, deadlines, and operational reporting
• Experience working with confidential/sensitive information in a HIPAA-compliant environment
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Experience working directly with clients, vendors, or state agencies
• Experience supervising or leading customer service representatives, caseworkers, paralegals, or operational staff

PREFERRED QUALIFICATIONS:

• Medicaid Estate Recovery Program (MERP) experience
• Texas probate, estate administration, or Medicaid recovery knowledge
• Experience with casualty recovery, third-party liability (TPL), liens, or subrogation
• Familiarity with probate court records and estate research
• Experience with state government contracts or public sector projects
• Knowledge of Medicaid eligibility, claims, or recovery processes
• Experience leading system implementations, data conversions, or transition projects
• Experience working with file layouts, data dictionaries, SFTP processes, or system integrations
• Familiarity with Jira or other project tracking systems
• Paralegal, legal operations, or claims management background
• Ability to communicate effectively in Spanish is a plus

ADDITIONAL INFORMATION:

Please note, Stellarware:

• Is an E-Verify company.

Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.

You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please visit this website: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Stellarware provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.

Stellarware conducts background checks on all final candidates as part of the selection process. Any offer of employment is contingent upon the satisfactory completion of all pre-employment requirements, including the background screening process.